NC State University
Strategic Communications Manager
NC State University, Raleigh, North Carolina, United States, 27601
Please see Special Instructions for more details.Please include a cover letter, resume, and contact information for at least three professional references.
Posting Information
Posting Number:
PG193613EP
Internal Recruitment:
No
Working Title:
Strategic Communications Manager
Anticipated Hiring Range:
$85,000 - $90,000
Work Schedule:
8am-5pm
Job Location:
Department:
Outreach, Communications and Consulting
About the Department:
Outreach, Communications, and Consulting (OCC) is a unit within the Office of Information Technology (OIT). Its primary function is to foster engagement and open communications between OIT and the NC State community it serves. OCC coordinates training, consulting, media production, information services, and Portfolio, Project, and Process Services to enhance the use of technologies on campus.
As OCC’s communications arm, this position directs OIT’s communications program. It is responsible for OIT’s communications strategy, change management communications, and creating internal and external communications for the seven OIT units, their employees, and supporting entities.
Key Responsibilities:
Lead and facilitate strategic communications planning and marketing of OIT programs and services through in-house, campus, and external communication channels.
Oversee OIT’s communication, marketing, and branding efforts. Serve as the primary contact for internal and external communication.
Advise OIT leadership on sensitive public relations and emergencies. Maintain close working relationships with University Communications and Marketing.
Supervise one full-time staff member and assign projects, holding final accountability for all produced work.
Develop and implement marketing and communication strategies for end-users related to initiatives, projects, and service updates and changes.
Write effective IT-related communications for targeted audiences, including the general public, campus community, faculty, staff, and specific IT populations.
Produce OIT’s monthly e-newsletter and the OIT annual report.
Oversee all communication channels, including print, web, public service announcements, video, graphics, presentations, surveys, billboards, and social media.
Develop and implement strategic communication plans to support organizational change initiatives.
Work with project teams to develop change management plans that include communication, training, and support activities.
Tailor messages to various audiences to ensure clarity and relevance.
Other duties as assigned.
Qualifications:
Minimum Education and Experience:
Graduation from a four-year college or university with a degree and three years of experience in the area of assignment including one year in a lead worker or supervisory capacity; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications:
Demonstrated ability to collaborate with directors, managers, and individual contributors to develop strategies that effectively communicate initiatives, projects, service updates, and changes that affect the campus community.
Proven ability to translate technical ideas and concepts into effective communications that can be understood by a broad population.
Strong understanding of various forms of technical, marketing, and journalistic writing.
Excellent project management skills with the ability to lead communication initiatives and manage competing priorities.
Experience with digital accessibility standards and requirements.
Ability to work in and lead team environments across a diverse set of projects with multiple stakeholders.
Preferred Qualifications:
Experience in managing the social media presence of an organization.
Experience in graphic design for print, social, and web.
Experience with WordPress or similar web content management systems.
Experience with email marketing platforms.
Experience in an IT environment in a higher education setting.
Required License(s) or Certification(s):
Valid NC Driver's License required.
Recruitment Dates and Special Instructions:
Job Open Date:
08/21/2024
Anticipated Close Date:
09/05/2024
Please include a cover letter, resume, and contact information for at least three professional references.
Position Number:
00050043
Position Type:
EHRA Non-Faculty
Full Time Equivalent (FTE):
1.00 (1.0 = 40 hours/week)
Appointment:
12 Month Recurring
Mandatory Designation - Adverse Weather:
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events:
Non Mandatory - Emergency Event
Department ID:
AA/EEO:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or
workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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Posting Information
Posting Number:
PG193613EP
Internal Recruitment:
No
Working Title:
Strategic Communications Manager
Anticipated Hiring Range:
$85,000 - $90,000
Work Schedule:
8am-5pm
Job Location:
Department:
Outreach, Communications and Consulting
About the Department:
Outreach, Communications, and Consulting (OCC) is a unit within the Office of Information Technology (OIT). Its primary function is to foster engagement and open communications between OIT and the NC State community it serves. OCC coordinates training, consulting, media production, information services, and Portfolio, Project, and Process Services to enhance the use of technologies on campus.
As OCC’s communications arm, this position directs OIT’s communications program. It is responsible for OIT’s communications strategy, change management communications, and creating internal and external communications for the seven OIT units, their employees, and supporting entities.
Key Responsibilities:
Lead and facilitate strategic communications planning and marketing of OIT programs and services through in-house, campus, and external communication channels.
Oversee OIT’s communication, marketing, and branding efforts. Serve as the primary contact for internal and external communication.
Advise OIT leadership on sensitive public relations and emergencies. Maintain close working relationships with University Communications and Marketing.
Supervise one full-time staff member and assign projects, holding final accountability for all produced work.
Develop and implement marketing and communication strategies for end-users related to initiatives, projects, and service updates and changes.
Write effective IT-related communications for targeted audiences, including the general public, campus community, faculty, staff, and specific IT populations.
Produce OIT’s monthly e-newsletter and the OIT annual report.
Oversee all communication channels, including print, web, public service announcements, video, graphics, presentations, surveys, billboards, and social media.
Develop and implement strategic communication plans to support organizational change initiatives.
Work with project teams to develop change management plans that include communication, training, and support activities.
Tailor messages to various audiences to ensure clarity and relevance.
Other duties as assigned.
Qualifications:
Minimum Education and Experience:
Graduation from a four-year college or university with a degree and three years of experience in the area of assignment including one year in a lead worker or supervisory capacity; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications:
Demonstrated ability to collaborate with directors, managers, and individual contributors to develop strategies that effectively communicate initiatives, projects, service updates, and changes that affect the campus community.
Proven ability to translate technical ideas and concepts into effective communications that can be understood by a broad population.
Strong understanding of various forms of technical, marketing, and journalistic writing.
Excellent project management skills with the ability to lead communication initiatives and manage competing priorities.
Experience with digital accessibility standards and requirements.
Ability to work in and lead team environments across a diverse set of projects with multiple stakeholders.
Preferred Qualifications:
Experience in managing the social media presence of an organization.
Experience in graphic design for print, social, and web.
Experience with WordPress or similar web content management systems.
Experience with email marketing platforms.
Experience in an IT environment in a higher education setting.
Required License(s) or Certification(s):
Valid NC Driver's License required.
Recruitment Dates and Special Instructions:
Job Open Date:
08/21/2024
Anticipated Close Date:
09/05/2024
Please include a cover letter, resume, and contact information for at least three professional references.
Position Number:
00050043
Position Type:
EHRA Non-Faculty
Full Time Equivalent (FTE):
1.00 (1.0 = 40 hours/week)
Appointment:
12 Month Recurring
Mandatory Designation - Adverse Weather:
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events:
Non Mandatory - Emergency Event
Department ID:
AA/EEO:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or
workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
#J-18808-Ljbffr