MediTelecare
Marketing Manager
MediTelecare, Huntington, West Virginia, us, 25777
POSITION SUMMARY:
The Market Manager is responsible for driving growth and operations throughout their territory and achieving key sales and operation metrics prescribed by the Market President.
ESSENTIAL FUNCTIONS:
Guide growth opportunities throughout territory. Both in-person and telehealth services. (10 qualified centers quarterly)
Drive revenue growth, both short & long-term, through sales and operational efforts.
Makes phone calls or conducts in person/virtual meetings with customers.
Maintains existing caseload saturation above 30% throughout assigned territory.
Account and relationship management of key partners.
Develop sales and marketing initiatives with positive impact on growth.
Work with company to better organize data and details used in CRM tool and marketing databases.
Prospect, market and conduct sales calls to prospective SNFs, ALFs and chain headquarters
Prepare marketing materials and sales presentations based on company guidelines to be used in sales efforts
Conduct meetings/calls/Demo’s via Televideo, direct sales, and customer engagement webinars for existing and new SNF clients as may be needed
Conduct meetings and calls to market and sell existing SNF customers on MediTelcareGo! platform.
Customer Retention and Service:
Calls and customer engagement, recording into and using Company CRM tools
Attend SNF meetings as an agent of the company to troubleshoot and participate on behalf of MediTelecare.
Future travel up to 70% of the time will be required to conduct customer engagement, sales presentations and close deals.
This role is required to meet performance metrics relevant to this assigned position as prescribed by the CEO and Market President.
There may be other responsibilities assigned at the discretion of the Market President/CEO
EDUCATION, EXPERIENCE AND LICENSING:
Minimum College Degree or relevant experience required
Minimum 3 years in a healthcare setting required, skilled nursing experience preferred
KNOWLEDGE, SKILLS AND ABILITIES:
Basic working knowledge of medical terminology
Experience in the use of online healthcare tools
Proficiency in Microsoft Office Suite – Outlook, Word, Excel
Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
Commitment to providing platinum-level customer service and communication
Ability to embrace a company culture of caring and kindness
PHYSICAL AND ENVIONMENTAL REQUIREMENTS:
A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards
A reliable home internet connection
A valid driver’s license and reliable mode of transportation
The ability to travel up to 60% of the time across multiple states, sometimes for days at a time
Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision
Ability to remain sedentary for long periods of time while traveling and working on administrative tasks
May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility
Potential exposure to cleaning chemicals used within a healthcare facility
DISCLAIMER:
This description is not a complete listing of every responsibility, task, and requirement for a Marketing Manager. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.
#J-18808-Ljbffr
The Market Manager is responsible for driving growth and operations throughout their territory and achieving key sales and operation metrics prescribed by the Market President.
ESSENTIAL FUNCTIONS:
Guide growth opportunities throughout territory. Both in-person and telehealth services. (10 qualified centers quarterly)
Drive revenue growth, both short & long-term, through sales and operational efforts.
Makes phone calls or conducts in person/virtual meetings with customers.
Maintains existing caseload saturation above 30% throughout assigned territory.
Account and relationship management of key partners.
Develop sales and marketing initiatives with positive impact on growth.
Work with company to better organize data and details used in CRM tool and marketing databases.
Prospect, market and conduct sales calls to prospective SNFs, ALFs and chain headquarters
Prepare marketing materials and sales presentations based on company guidelines to be used in sales efforts
Conduct meetings/calls/Demo’s via Televideo, direct sales, and customer engagement webinars for existing and new SNF clients as may be needed
Conduct meetings and calls to market and sell existing SNF customers on MediTelcareGo! platform.
Customer Retention and Service:
Calls and customer engagement, recording into and using Company CRM tools
Attend SNF meetings as an agent of the company to troubleshoot and participate on behalf of MediTelecare.
Future travel up to 70% of the time will be required to conduct customer engagement, sales presentations and close deals.
This role is required to meet performance metrics relevant to this assigned position as prescribed by the CEO and Market President.
There may be other responsibilities assigned at the discretion of the Market President/CEO
EDUCATION, EXPERIENCE AND LICENSING:
Minimum College Degree or relevant experience required
Minimum 3 years in a healthcare setting required, skilled nursing experience preferred
KNOWLEDGE, SKILLS AND ABILITIES:
Basic working knowledge of medical terminology
Experience in the use of online healthcare tools
Proficiency in Microsoft Office Suite – Outlook, Word, Excel
Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
Commitment to providing platinum-level customer service and communication
Ability to embrace a company culture of caring and kindness
PHYSICAL AND ENVIONMENTAL REQUIREMENTS:
A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards
A reliable home internet connection
A valid driver’s license and reliable mode of transportation
The ability to travel up to 60% of the time across multiple states, sometimes for days at a time
Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision
Ability to remain sedentary for long periods of time while traveling and working on administrative tasks
May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility
Potential exposure to cleaning chemicals used within a healthcare facility
DISCLAIMER:
This description is not a complete listing of every responsibility, task, and requirement for a Marketing Manager. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.
#J-18808-Ljbffr