Blizzard Entertainment
Senior Producer, Live Operations - Hearthstone | Irvine, CA
Blizzard Entertainment, Irvine, California, United States, 92713
Team Name:
HearthstoneJob Title:
Senior Producer, Live Operations - Hearthstone | Irvine, CARequisition ID:
R023716Job Description:
Pull up a chair and join us by the hearth! The Hearthstone team is seeking a dedicated, enthusiastic Senior Game Producer to join us and take point on our Live Operations! This role involves patch release management, improving our release operations, and driving live issues to resolution. The ideal Senior Live Ops Producer is organized, possesses exceptional communication skills, and has strong technical skills.We value diverse voices and varied backgrounds, and we're looking for individuals to help us build fun, compelling, and inclusive experiences for Hearthstone. Previous experience as a Hearthstone player is not a requirement for this role, however it is a plus.This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.What you bring to the table:Complete and advance release management framework for game releases and service updatesBuild and maintain the schedule for major planned releases and unplanned hotfixes and own the release of major updates to the gameCoordinate with partners for maintenances, downtimes, and mobile submissionsManage operational issues in live environment – including 24/7 on-call rotation and postmortemsRepresent the development team in publishing, commercial, and platform discussions and planningParticipate in planning with Esports and Community partners for event environmentsOwn and drive continual improvement of our processes and live operationsCommunicate status of live operations, releases and upcoming milestones to the team and leadership teamPromote, contribute to, and participate in a culture of inclusion and diversityMinimum Requirements:Experience:5+ years of experience working on live software or services in a production, QA, operations, or project management capacityKnowledge & Skills:Strong foundation of software development and project management methodologiesAbility to build, track, and maintain complex roadmaps and schedulesKey Attributes:Highly self-motivated and accountableThrives in a high-speed environmentExcellent verbal and written communication skillsExtra Points:Professional game industry experience on a live gamePrior experience in engineering or supporting engineering teamsExperienced Hearthstone playerYour Platform:Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences.Our World:Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch.Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment.We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.Rewards:We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;401(k) with Company match, tuition reimbursement, charitable donation matching;Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs;If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.In the U.S., the standard base pay range for this role is $80,800.00 - $149,400.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location.
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HearthstoneJob Title:
Senior Producer, Live Operations - Hearthstone | Irvine, CARequisition ID:
R023716Job Description:
Pull up a chair and join us by the hearth! The Hearthstone team is seeking a dedicated, enthusiastic Senior Game Producer to join us and take point on our Live Operations! This role involves patch release management, improving our release operations, and driving live issues to resolution. The ideal Senior Live Ops Producer is organized, possesses exceptional communication skills, and has strong technical skills.We value diverse voices and varied backgrounds, and we're looking for individuals to help us build fun, compelling, and inclusive experiences for Hearthstone. Previous experience as a Hearthstone player is not a requirement for this role, however it is a plus.This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.What you bring to the table:Complete and advance release management framework for game releases and service updatesBuild and maintain the schedule for major planned releases and unplanned hotfixes and own the release of major updates to the gameCoordinate with partners for maintenances, downtimes, and mobile submissionsManage operational issues in live environment – including 24/7 on-call rotation and postmortemsRepresent the development team in publishing, commercial, and platform discussions and planningParticipate in planning with Esports and Community partners for event environmentsOwn and drive continual improvement of our processes and live operationsCommunicate status of live operations, releases and upcoming milestones to the team and leadership teamPromote, contribute to, and participate in a culture of inclusion and diversityMinimum Requirements:Experience:5+ years of experience working on live software or services in a production, QA, operations, or project management capacityKnowledge & Skills:Strong foundation of software development and project management methodologiesAbility to build, track, and maintain complex roadmaps and schedulesKey Attributes:Highly self-motivated and accountableThrives in a high-speed environmentExcellent verbal and written communication skillsExtra Points:Professional game industry experience on a live gamePrior experience in engineering or supporting engineering teamsExperienced Hearthstone playerYour Platform:Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences.Our World:Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch.Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment.We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.Rewards:We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;401(k) with Company match, tuition reimbursement, charitable donation matching;Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs;If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.In the U.S., the standard base pay range for this role is $80,800.00 - $149,400.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location.
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