Charles Schwab
Sr Manager, User Experience Designer
Charles Schwab, Lone Tree, Iowa, United States, 52755
Responsibilities
Design ConsultingFacilitate collaborative design sessions including sketching and ideation.Lead design reviews and drive decisions.Create design solutions with a multi-faceted team, taking into account how digital, physical, and service channels work together.Represent the design team brand, and deliver a consistent design process to partners.Understand great designs are achieved iteratively.Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.Design ManagementSet expectations with the project team and prioritize activities.Create and maintain design schedules.Communicate status and agreements with project team.Review work with UX managers, keep them updated on project status and escalate items appropriately.Design Expertise and ExecutionMaintain the high standards set by the group.Conduct the primary design activities, create deliverables and conduct QA at an expert level.Participate and support research efforts.Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.Teamwork, Collaboration and EngagementWork well with all partners to deliver work.Support UX team members.Strategically listen to feedback and help guide the delivery.Collaborative and cooperative.Has a design position but is not rigidly fixed when presented with new information.Passionate about team, our mission and the needs of our partners and users.Empathy & CuriosityUnderstand user needs, walking in their shoes when possible.Focus on innovation and improvement.Regularly learns more about design theory, practice and tools.Why your work matters
You will support an engaged set of users who rely on our products to manage their financial lives.By researching and understanding the user needs you will be able to impact how our users do business with Schwab.You will learn how to balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.You will work with an engaged design team that fosters a learning environment.Hybrid Work at Schwab
Employees will have a consistent hybrid schedule, spending 3-4 days each week working from one of our corporate offices and 1-2 days working from home, depending on their role.To help employees get off to a strong start, new hires will spend at least four days a week working in the office for their first six months with Schwab.What you have
6 + years of rich interaction design focused on digital products.1+ year of interaction design experience for touch-based mobile interfaces is a plus.An online portfolio demonstrating interaction design process and thinking.Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology.Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.Proficient in design tools like FIGMA, MURAL, Sketch.Experience running design sessions with cross-functional teams.Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce.
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Design ConsultingFacilitate collaborative design sessions including sketching and ideation.Lead design reviews and drive decisions.Create design solutions with a multi-faceted team, taking into account how digital, physical, and service channels work together.Represent the design team brand, and deliver a consistent design process to partners.Understand great designs are achieved iteratively.Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.Design ManagementSet expectations with the project team and prioritize activities.Create and maintain design schedules.Communicate status and agreements with project team.Review work with UX managers, keep them updated on project status and escalate items appropriately.Design Expertise and ExecutionMaintain the high standards set by the group.Conduct the primary design activities, create deliverables and conduct QA at an expert level.Participate and support research efforts.Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.Teamwork, Collaboration and EngagementWork well with all partners to deliver work.Support UX team members.Strategically listen to feedback and help guide the delivery.Collaborative and cooperative.Has a design position but is not rigidly fixed when presented with new information.Passionate about team, our mission and the needs of our partners and users.Empathy & CuriosityUnderstand user needs, walking in their shoes when possible.Focus on innovation and improvement.Regularly learns more about design theory, practice and tools.Why your work matters
You will support an engaged set of users who rely on our products to manage their financial lives.By researching and understanding the user needs you will be able to impact how our users do business with Schwab.You will learn how to balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.You will work with an engaged design team that fosters a learning environment.Hybrid Work at Schwab
Employees will have a consistent hybrid schedule, spending 3-4 days each week working from one of our corporate offices and 1-2 days working from home, depending on their role.To help employees get off to a strong start, new hires will spend at least four days a week working in the office for their first six months with Schwab.What you have
6 + years of rich interaction design focused on digital products.1+ year of interaction design experience for touch-based mobile interfaces is a plus.An online portfolio demonstrating interaction design process and thinking.Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology.Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.Proficient in design tools like FIGMA, MURAL, Sketch.Experience running design sessions with cross-functional teams.Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce.
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