Product Designer (FieldRoutes)

Get to know us:We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industry. Recently acquired by ServiceTitan, our platform automates all aspects of field service operations for enterprise and small businesses, enabling them to accelerate growth, streamline operations, increase customer retention, and maximize revenue.When you join our team, you’ll be joining one of the fastest growing companies in the US with an award-winning culture that’s been celebrated by Inc. Magazine and Forbes. Trusted by over 1,700 field service companies across thousands of locations, our software helps clients manage upwards of a billion dollars in revenue.Ready to make your career move?We're seeking a Product Designer to join our team on a full-time basis. We are looking for someone who sees the world differently and can create innovative and trustworthy technology for our customers.What you'll bring:2-3 years of experience in Human-Centered Design with hands-on experience throughout the process, from user research to developing prototypes and collaborating on implementation.Bachelor’s or Master’s degree in Human-Centered Design or experience in a related field.A portfolio highlighting innovative design solutions across a breadth of business verticals.Experience presenting and telling a product’s story to leadership, clients, and key stakeholders.Experience in delivering wireframes, UX flows, mockups, interactive prototypes, personas, and use case development.Ability and passion to understand distinct user groups quickly and distill complex needs into clean, understandable solutions.Understanding of information architecture, design patterns, and interaction design.Work as part of a cross-functional team, with users, product owners, business analysts, and development teams to deliver business value.Familiarity and ability to promote usability testing and user research.Familiarity with Figma.Experience working within and/or helping evolve a design system.Nice to Have:Understand HTML, CSS, and JavaScript capabilities; however, coding is not at all required.Experience working on marketing products.Knowledge/Skills/Abilities:Ability to listen and be receptive to user’s challenges and feedback.Being able to make strategic design and user-experience decisions related to core, and new, functions and features.A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns.Where you’ll work:We’re 100% remote with HQ located in McKinney, TX.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving.What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger, and more.Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply.

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