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Upgrade, Inc.

Senior Product Designer

Upgrade, Inc., San Francisco, California, United States, 94199


Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billion in affordable and responsible credit to our 2.7M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

The Opportunity

Upgrade is looking for a Senior Product Designer to join our New Initiatives team and focus on leading the user experience of our Checking and Savings products. You’ll partner with Product on projects like money movement, our new customer funnel, and more. This role is perfect for someone interested in ownership and working on a high-interaction customer facing experience.

You should be comfortable in an agile and iterative environment where the focus is on continuously improving our experiences vs redesigning them every year. You can take the lead and are highly collaborative. You are a self-motivated, detail-oriented craftsman, able to work efficiently and effectively with other designers, product managers, engineers, and marketers. You can concept, design, and present solutions that solve user and business problems, delivering measurable outcomes for the team.

Please note that this role is based in San Francisco and you’ll be coming into the office on Tuesdays and Thursdays as well as for company events. We will not convert this role to remote in the future.

What You'll Do:

Collaborate with product, marketing, and engineering to mold concepts into flows and flows into prototypes that we test, build and ship often.Work with qualitative research and user data to validate concepts.Think about design as a system, contributing to and maintaining our design system in order to influence quality and efficiency for all our teams and products.Help shape the internal design process and the culture of the growing design team.

What We Look For:

4+ years professional hands-on Product Design experience, working with Product and Engineering teams.Proficiency with Figma.Ability to communicate design rationale to internal teams and other stakeholders.A strong user-centric mindset.Problem defining and solving mentality.A passion for UX design and enthusiasm for learning.Understanding of design principles and an ability to intentionally design logical, clean UI.A solid portfolio demonstrating passion and excellence in product design.A degree in UCI, UX, Interaction Design, or related field is preferred.Strong organizational skills and attention to detail.Interest or experience in digital finance/banking.Enthusiasm to come to the office on Tuesdays and Thursdays as well as company events.

Nice to Have:

Expertise in mobile app design (iOS and Android).

What We Offer You:

Competitive salary and stock option plan.100% paid coverage of medical, dental and vision insurance.Flexible PTO.Opportunities for professional growth and development.Paid parental leave.Health & wellness initiatives.

The compensation range of this position in San Francisco, CA is USD $120,000 - $150,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience. Upgrade has different base pay ranges for different work locations within the United States and Canada, which allows us to pay employees competitively and consistently in different geographic markets. The range could vary depending on what ultimately is determined to be the candidate’s primary work location.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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