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Constant Contact

Senior Product Designer

Constant Contact, Waltham, Massachusetts, United States, 02254


At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.

There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

As a Senior Product Designer you'll design industry-leading user experiences that achieve business objectives and successful customer outcomes. You'll apply design principles and methodologies to elevate product design, assist in defining best practices for the design discipline and mentoring peers.

What you’ll do:Collaborate with teams to create user-centered product designs, requirements, workflows and strategiesCreate user experiences and interfaces for product prototypes in keeping with industry standards and best practicesCollaborate with UX research, including planning, prioritization, feedback collection and action plan creationTranslate user needs and business requirements into compelling experiencesCreate user journeys, user flows, wireframes and interactive prototypes across multiple devices and interfacesCreate low- and high-fidelity prototypes to communicate design intentRecommend metrics to define, manage and measure design success and prioritize enhancementsDevelop product design best practices and templatesCreate and present strategies and recommendations to design partners and stakeholdersUse expertise and persuasion to influence the product vision and designProvide mentorship and meaningful feedback to other product designersMeasure and explain the value of design to stakeholders

Who you are:5+ years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps3+ years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as FigmaBachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related fieldDemonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including leadershipDemonstrated experience applying the design decision making process and incorporating data and key findings into designsDemonstrated experience supporting the iterative design process from end-to-end, including wire-framing, prototyping, user testing and high-fidelity visualsFoundational understanding of common design heuristics and principlesAbility to accept feedback gracefully, while also knowing when to push back respectfullyTakes ownership of own work, being accountable to deadlines, both those self-imposed and provided by the businessSomeone who can deliver impactful presentations and knows how to use storytelling to influence and persuade others

Preferred Qualification:Master’s degree or equivalent experience in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees$108,400—$135,500 USD

Why You’ll Love Us:We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture.Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent.You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business.A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family.

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law.

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