Rock Central LLC
Lead Conversational Experience Designer
Rock Central LLC, Lansing, Michigan, United States,
Rocket Mortgage , backed by
Rocket Companies , means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.Minimum Qualifications
Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field7 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps5 years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma or Adobe XDDemonstrated expertise defining the success criteria and key performance indicators (KPIs) used to measure design effectivenessDemonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including senior leadershipDemonstrated ability to develop an experience design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablementPreferred QualificationsMaster’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related fieldJob SummaryAs a Lead Conversational Experience Designer, you'll develop the experience design discipline within the organization and deliver superior user experiences to achieve business objectives and successful client outcomes. You'll apply UX and UI principles and methodologies to enhance product design through user research and testing and solve complicated business problems. As an expert in your role, you'll elevate the design acumen within the organization, ensure adoption of best practices and mentor peers.Responsibilities
Lead the development of UI and UX design best practices, templates and trainings to increase design knowledge and standards for the organizationAdvise senior leaders on UI and UX initiatives and strategiesCollaborate with teams to create user-centered product designs, requirements, workflows and strategiesCreate user experiences and interfaces for product prototypes in keeping with industry standards and best practicesConduct user research, including planning, prioritization, feedback collection and action plan creationTranslate user needs and business requirements into compelling experiencesCreate user journeys, user flows, wireframes and interactive prototypes across multiple devices and interfacesCreate low- and high-fidelity prototypes to communicate design intentRecommend metrics to define, manage and measure design success and prioritize enhancementsCollaborate with leadership to support team member onboarding and growth
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Rocket Companies , means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.Minimum Qualifications
Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human-Computer Interaction, Human Factors or a related field7 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps5 years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma or Adobe XDDemonstrated expertise defining the success criteria and key performance indicators (KPIs) used to measure design effectivenessDemonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including senior leadershipDemonstrated ability to develop an experience design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablementPreferred QualificationsMaster’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related fieldJob SummaryAs a Lead Conversational Experience Designer, you'll develop the experience design discipline within the organization and deliver superior user experiences to achieve business objectives and successful client outcomes. You'll apply UX and UI principles and methodologies to enhance product design through user research and testing and solve complicated business problems. As an expert in your role, you'll elevate the design acumen within the organization, ensure adoption of best practices and mentor peers.Responsibilities
Lead the development of UI and UX design best practices, templates and trainings to increase design knowledge and standards for the organizationAdvise senior leaders on UI and UX initiatives and strategiesCollaborate with teams to create user-centered product designs, requirements, workflows and strategiesCreate user experiences and interfaces for product prototypes in keeping with industry standards and best practicesConduct user research, including planning, prioritization, feedback collection and action plan creationTranslate user needs and business requirements into compelling experiencesCreate user journeys, user flows, wireframes and interactive prototypes across multiple devices and interfacesCreate low- and high-fidelity prototypes to communicate design intentRecommend metrics to define, manage and measure design success and prioritize enhancementsCollaborate with leadership to support team member onboarding and growth
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