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Collabera

Marketing Coordinator/ Community Specialist/ Manager

Collabera, Neenah, Wisconsin, United States, 54956


Marketing Coordinator/ Community Specialist/ Manager

ContractWe are based out of Morristown, NJ and have been providing contingent labor to our clients for the last 25 years. In 2015, we placed more than 6,000 contractors across over 100 clients that we service. The end client for this project is a large legal organization with operations in more than 100 countries and over 50,000 employees worldwide. For eight consecutive years, Fortune has named this company as one of the World’s ‘Most Admired Companies to work for’.Job Title: Community ManagerDuration: 5 Months (could go beyond)The online community manager will act as the external voice of the company and specific brands while simultaneously acting as the voice of the customers internally.The value lies in the community manager serving as a hub and having the ability to personally connect with the customers, humanizing the company, and providing feedback to many departments internally (development, PR, marketing, legal service, tech support, digital, etc).The community manager is responsible for overseeing single or multiple brands within a category, ensuring that internal and external customers receive the best and most effective, integrated, and efficient Customer Experience available.The community manager could be responsible for communicating through multimedia communication channels when necessary, including phone, email, live chat, or mobile.The community manager should be able to manage conversational calendars and proactively engage with customers.The Online Community Manager will implement the Company’s Online Community Strategy, managing engagement and interactivity with its audience, and fostering community spirit.This role coordinates with the internal Editorial and Marketing teams to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand.Should hold a Bachelor’s degree, preferably in a relevant discipline (i.e., PR, journalism, communication, marketing, or other relevant areas), and/or demonstrated equivalent ability and experience in the targeted area.A minimum of 1-3 years of experience is typically expected in entering this position.To discuss this opportunity, please reach out to

Himanshu Prajapat

at

#973-606-3290

or email your resume to

himanshu.prajapat(@)collabera.com .

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