Auctane
Product Designer
Auctane, Austin, Texas, us, 78716
About UsAt Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.About The RoleThe Product Designer will help us build the right thing the right way. This role will function as a core member of an integrated product team, comprising design, product management, and engineering. They will work on discovery, building requirements, prototyping, testing, and launching a core workflow product. This role will report to a Lead Product Designer.What will you be doing?Work with other members of the design team to write research scripts, execute research projects, interview customers, read feedback, analyze and present research synthesis.Work closely with product managers, designers, and engineers to understand project requirements.Use visualizations to help the team understand complex problems, systems, solutions and more.Create multiple solutions to problems especially in complex areas where there are clear advantages and tradeoffs to consider.Quickly understand and adapt to key design and product team processes.Participate in weekly design team critiques.Produce Wireframes And High-fidelity PrototypesFor use in evaluative research projects,As a hand-off to development teams,To help define key usability or interaction requirements.What we are Looking forWorking knowledge of design disciplines (user-centered design, layout, information architecture, typography/layout, UX patterns).Proficiency in Figma; experience working with a design system, advanced use of components, auto layout and other Figma features.Basic understanding of web technologies (HTML5 and CSS3).Knowledge and ability with native mobile design is a plus.Collaborative working style.Excellent communication skills.Able to receive and incorporate feedback from peers as well as stakeholders; provides constructive criticism.Customer focused: You're always looking for ways to know more about your users including both qualitative and quantitative methods for gathering data and feedback.Organized: can deliver to expectations with little intervention.Listens, gets clarification, and takes action where necessary; Asks questions to help clarify ambiguity; Writes clearly and informatively; Able to read and interpret written information.What will make you stand out?Previous experience within the eCommerce or Shipping software industry.The TechFigmausertesting.com or other testing/prototyping tools.Required Education And/or ExperienceBachelor's degree in Art, Design, HCL, UX or related field, or equivalent years’ experience.Experience as a product manager or UI designer, or UX designer at a SaaS company or product design firm.What do we offer?Discount on your personal shipment orders via stamps.com and GlobalPost.Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.Volunteer day. You can take 1 day off per year in order to participate in volunteering activities!Referral Fee: We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.Great work-life balance. We offer a flexible work schedule.An inclusive and upbeat work environment. Our company culture promotes diversity and inclusion.A cross-cultural atmosphere with a truly international team.Company events to foster team-building.Internal and external training, free access to online training platforms such as LinkedIn Learning.We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.We offer 10 paid days off for U.S. holidays throughout the year!Health and Wellness options to focus on your health.Flexible PTO policy.Attractive office space in the heart of central Austin, Texas.Weekly catered lunches at our office.Free garage parking directly across from the office building.Fitness center in the office.Gym discount program.Weekly onsite yoga sessions.401k employer matching program.Education reimbursement for employees.Pet insurance discounts.Free access to Rocket Lawyer.Free Telehealth services.Monthly discount at Massage Envy.Annual merit reviews to recognize your hard work.BenefitsHub platform for perks and discounts.Wellness programs with various activities.Additional Position Duties:Sit for prolonged periods of time.Utilize wrist and hands for a prolonged period of time.Walk short distances.Stand for short periods.Speak and converse with others.Lift up to 25lbs without assistance up to chest height.Equal Opportunity Employer/Veterans/Disabled
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Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.About The RoleThe Product Designer will help us build the right thing the right way. This role will function as a core member of an integrated product team, comprising design, product management, and engineering. They will work on discovery, building requirements, prototyping, testing, and launching a core workflow product. This role will report to a Lead Product Designer.What will you be doing?Work with other members of the design team to write research scripts, execute research projects, interview customers, read feedback, analyze and present research synthesis.Work closely with product managers, designers, and engineers to understand project requirements.Use visualizations to help the team understand complex problems, systems, solutions and more.Create multiple solutions to problems especially in complex areas where there are clear advantages and tradeoffs to consider.Quickly understand and adapt to key design and product team processes.Participate in weekly design team critiques.Produce Wireframes And High-fidelity PrototypesFor use in evaluative research projects,As a hand-off to development teams,To help define key usability or interaction requirements.What we are Looking forWorking knowledge of design disciplines (user-centered design, layout, information architecture, typography/layout, UX patterns).Proficiency in Figma; experience working with a design system, advanced use of components, auto layout and other Figma features.Basic understanding of web technologies (HTML5 and CSS3).Knowledge and ability with native mobile design is a plus.Collaborative working style.Excellent communication skills.Able to receive and incorporate feedback from peers as well as stakeholders; provides constructive criticism.Customer focused: You're always looking for ways to know more about your users including both qualitative and quantitative methods for gathering data and feedback.Organized: can deliver to expectations with little intervention.Listens, gets clarification, and takes action where necessary; Asks questions to help clarify ambiguity; Writes clearly and informatively; Able to read and interpret written information.What will make you stand out?Previous experience within the eCommerce or Shipping software industry.The TechFigmausertesting.com or other testing/prototyping tools.Required Education And/or ExperienceBachelor's degree in Art, Design, HCL, UX or related field, or equivalent years’ experience.Experience as a product manager or UI designer, or UX designer at a SaaS company or product design firm.What do we offer?Discount on your personal shipment orders via stamps.com and GlobalPost.Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.Volunteer day. You can take 1 day off per year in order to participate in volunteering activities!Referral Fee: We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.Great work-life balance. We offer a flexible work schedule.An inclusive and upbeat work environment. Our company culture promotes diversity and inclusion.A cross-cultural atmosphere with a truly international team.Company events to foster team-building.Internal and external training, free access to online training platforms such as LinkedIn Learning.We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.We offer 10 paid days off for U.S. holidays throughout the year!Health and Wellness options to focus on your health.Flexible PTO policy.Attractive office space in the heart of central Austin, Texas.Weekly catered lunches at our office.Free garage parking directly across from the office building.Fitness center in the office.Gym discount program.Weekly onsite yoga sessions.401k employer matching program.Education reimbursement for employees.Pet insurance discounts.Free access to Rocket Lawyer.Free Telehealth services.Monthly discount at Massage Envy.Annual merit reviews to recognize your hard work.BenefitsHub platform for perks and discounts.Wellness programs with various activities.Additional Position Duties:Sit for prolonged periods of time.Utilize wrist and hands for a prolonged period of time.Walk short distances.Stand for short periods.Speak and converse with others.Lift up to 25lbs without assistance up to chest height.Equal Opportunity Employer/Veterans/Disabled
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