CW IT SUPPORT INC
Appointment Setter Telemarketer
CW IT SUPPORT INC, Wilmington, North Carolina, United States, 28412
Telemarketing Job DescriptionCompany:
CW IT Support is the leading IT Support company in Eastern NC. We focus on providing outstanding customer support and cyber security solutions to our growing customer base. We have aggressive growth targets and need assistance in building our client base. We currently employ over 20 team members.Purpose:
The purpose of this position is to help build, clean, and maintain our list of potential prospects in our CRM, as well as calling upon them to book sales appointments for our sales team to close. This role is also responsible for confirming and rescheduling appointments to ensure that we are constantly building and maintaining our database.Hours:
This position will be starting out as a part-time role with expectations of 30 hours a week, reporting from 9:30am to 4pm EST, M-F. Depending on future needs, this may progress to full-time.Compensation:
This position starts at $16/hr with a bonus structure of $100 per every qualified SAT appointment and $250 for every qualified SAT appointment that results in a closed contract client.Equipment and other requirements:
CW IT Support will provide a company-issued laptop and headset. You will need to maintain a quiet working area with reliable internet connectivity (preferably hard-wired). A second monitor is required, which you must provide.Meetings / Training:
You will be required to attend a weekly 1-on-1 with your manager and bi-weekly meetings with Technology Marketing Toolkit. You should be trained and ready to make calls within your first week of employment.Expectations and Quota:
You will be calling upon 130 prospects weekly, with an expectation of at least 1 appointment per week, aiming for 2+ appointments.Company Core Values:Constant Improvement:
We strive to continually improve ourselves, both personally and professionally.Outstanding Customer Service:
We focus on proactive communication and exceptional follow-up.Value Delivery:
We focus on delivering value to our clients and improving our offerings.Growth and Profitability:
We believe profit is essential for business sustainability.Extreme Ownership:
We take responsibility for our actions and avoid blaming others.Striving for More:
We value productivity and taking on new challenges.Results First:
We focus on achieving results and measuring performance.
#J-18808-Ljbffr
CW IT Support is the leading IT Support company in Eastern NC. We focus on providing outstanding customer support and cyber security solutions to our growing customer base. We have aggressive growth targets and need assistance in building our client base. We currently employ over 20 team members.Purpose:
The purpose of this position is to help build, clean, and maintain our list of potential prospects in our CRM, as well as calling upon them to book sales appointments for our sales team to close. This role is also responsible for confirming and rescheduling appointments to ensure that we are constantly building and maintaining our database.Hours:
This position will be starting out as a part-time role with expectations of 30 hours a week, reporting from 9:30am to 4pm EST, M-F. Depending on future needs, this may progress to full-time.Compensation:
This position starts at $16/hr with a bonus structure of $100 per every qualified SAT appointment and $250 for every qualified SAT appointment that results in a closed contract client.Equipment and other requirements:
CW IT Support will provide a company-issued laptop and headset. You will need to maintain a quiet working area with reliable internet connectivity (preferably hard-wired). A second monitor is required, which you must provide.Meetings / Training:
You will be required to attend a weekly 1-on-1 with your manager and bi-weekly meetings with Technology Marketing Toolkit. You should be trained and ready to make calls within your first week of employment.Expectations and Quota:
You will be calling upon 130 prospects weekly, with an expectation of at least 1 appointment per week, aiming for 2+ appointments.Company Core Values:Constant Improvement:
We strive to continually improve ourselves, both personally and professionally.Outstanding Customer Service:
We focus on proactive communication and exceptional follow-up.Value Delivery:
We focus on delivering value to our clients and improving our offerings.Growth and Profitability:
We believe profit is essential for business sustainability.Extreme Ownership:
We take responsibility for our actions and avoid blaming others.Striving for More:
We value productivity and taking on new challenges.Results First:
We focus on achieving results and measuring performance.
#J-18808-Ljbffr