University of Minnesota Twin Cities
Marketing Communications Coordinator
University of Minnesota Twin Cities, Minneapolis, Minnesota, United States, 55400
Duties and Responsibilities:As the Marketing Communications Coordinator, this position manages day-to-day operations related to marketing and communications as outlined below.This is a 100%, full-time continuing Civil Service position (classification 8208A3, Administrative Associate 3).
This position reports to the Associate Director of Communications.
Work includes, but is not limited to:Coordination (60%):Quality Assurance:
Manage the process and implementation for all communications across the communications unit. Includes checking for typos, audience review, system set-up.Key points coordination:
Ensure timely updates and training for public-facing staff; Includes annual update of key stats and facts to inform larger marketing updates.Managing assigned communications:Manage and implement operational communications to ensure accurate and timely messages are delivered regarding a student’s admissions application. Includes more than 100 operational communications, requiring 100% accuracy.Manage assigned topics related to enrollment, after admission, including but not limited to housing, international communications, and others as needed.Strategic project management and calendar alignment:
Work across units in the Customer Experience and Communications team to ensure top projects are moving along and issues or barriers are identified and mitigated.Budget review and alignment with communications director:
Includes collaboration with team members to forecast spending and confirm details in budget reports.Website updates:
Will handle basic updates related to annual stats, facts, and related content; approve content provided by team members as needed.Marketing material management (30%):Marketing material inventory management:
Ensures marketing materials are in stock.Material order review:
Reviews and approves staff orders prior to fulfillment to ensure timely delivery for staff prior to recruitment and event use.Coordinate purchasing branded marketing materials:
Works with public-facing members of the office to coordinate development and production of branded merchandise to use in our recruitment efforts, within a set budget. Also works with printers for those materials to get them printed and delivered in a timely manner.Team support (10%):Communications project support:
Help set up and implement key steps of communication projects in coordination with communications strategic lead and office stakeholders to ensure streamlined marketing communications operations.Manage and monitor communications operational calendar:
To ensure timely preparation and implementation of operational communications in support of enrollment management decisions and actions.Communications team onboard training schedule management:
For new professional staff and annual training as needed.Work Location:This role is hybrid, based on the University of Minnesota Twin Cities campus. On-site work will be needed occasionally to support marketing materials management and occasional training. Work hours are typically between Monday - Friday and the successful candidate will work with their manager to finalize a core schedule.Salary range:
$60,000 - $67,000, depending on qualifications.Required Qualifications:BA/BS in communications, public relations, marketing, business, or related industries with at least 4 years of related experience or relevant education and work experience to equal eight years;Demonstrated communications industry project management skills managing multi-layered work, teams, and considerations;Demonstrated excellent editing and proofreading skills;Demonstrated detail management, excellent follow-through, and quality work practices;Experience in a Customer Relationship Management (CRM) or Content Management System (CMS).Preferred Qualifications:Experience in Slate;Experience in higher education.
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This position reports to the Associate Director of Communications.
Work includes, but is not limited to:Coordination (60%):Quality Assurance:
Manage the process and implementation for all communications across the communications unit. Includes checking for typos, audience review, system set-up.Key points coordination:
Ensure timely updates and training for public-facing staff; Includes annual update of key stats and facts to inform larger marketing updates.Managing assigned communications:Manage and implement operational communications to ensure accurate and timely messages are delivered regarding a student’s admissions application. Includes more than 100 operational communications, requiring 100% accuracy.Manage assigned topics related to enrollment, after admission, including but not limited to housing, international communications, and others as needed.Strategic project management and calendar alignment:
Work across units in the Customer Experience and Communications team to ensure top projects are moving along and issues or barriers are identified and mitigated.Budget review and alignment with communications director:
Includes collaboration with team members to forecast spending and confirm details in budget reports.Website updates:
Will handle basic updates related to annual stats, facts, and related content; approve content provided by team members as needed.Marketing material management (30%):Marketing material inventory management:
Ensures marketing materials are in stock.Material order review:
Reviews and approves staff orders prior to fulfillment to ensure timely delivery for staff prior to recruitment and event use.Coordinate purchasing branded marketing materials:
Works with public-facing members of the office to coordinate development and production of branded merchandise to use in our recruitment efforts, within a set budget. Also works with printers for those materials to get them printed and delivered in a timely manner.Team support (10%):Communications project support:
Help set up and implement key steps of communication projects in coordination with communications strategic lead and office stakeholders to ensure streamlined marketing communications operations.Manage and monitor communications operational calendar:
To ensure timely preparation and implementation of operational communications in support of enrollment management decisions and actions.Communications team onboard training schedule management:
For new professional staff and annual training as needed.Work Location:This role is hybrid, based on the University of Minnesota Twin Cities campus. On-site work will be needed occasionally to support marketing materials management and occasional training. Work hours are typically between Monday - Friday and the successful candidate will work with their manager to finalize a core schedule.Salary range:
$60,000 - $67,000, depending on qualifications.Required Qualifications:BA/BS in communications, public relations, marketing, business, or related industries with at least 4 years of related experience or relevant education and work experience to equal eight years;Demonstrated communications industry project management skills managing multi-layered work, teams, and considerations;Demonstrated excellent editing and proofreading skills;Demonstrated detail management, excellent follow-through, and quality work practices;Experience in a Customer Relationship Management (CRM) or Content Management System (CMS).Preferred Qualifications:Experience in Slate;Experience in higher education.
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