Disruption Designer

Overview

Design. Disrupt. Repeat.Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government.

We’re

passionate about creating solutions that are impactful, practical, and scalable while meeting our clients’ ever-changing

needs.

We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.

We believe that while

good design

makes for

a good

experience

, human-centered design makes for an excellent one.

Contributions

ContributionsAs a

Disruption Designer

,

you will

be responsible for

guiding government clients through our Design Intelligence

framework

;

incorporating human-centered

and design thinking

methods to

focus on the people

impacted

by transformation and change engaging them to embrace and adapt to new ways of working while identifying and mitigating areas of resistance.Responsibilities

:Participate

in all aspects of discovery to

understand:

client mission

and

goals;

stakeholders,

users

and their ecosystems; current state journeys; user segments; program

, project, and transformation

objectivesConduct workshops and interviews to

frame pain points

and

opportunities

; define problem statements and

determine

change readiness

and areas of

resistanceS

ynthesize

research

and

data

and c

raft compelling stories

and presentations

to communicate insights

and recommendations

that will shape

transformation and

change enablementDevelop

and deploy

change management plans that articulate actionable recommendations for organizational and workflow improvement, including:

Communications plansTraining plans and resourcesSustainability plans

Develop, deploy, and measure key performance indicators

for

transformation and

adoptionCollaborate and communicate stakeholder and user needs on a cross functional team within an agile environmentUnderstand and embrace the specifications and constraints of a given technology, platform and/or operational environment

and understand how

change management

should be integrated into technological considerationsEnsure

all deliverables across a variety of projects

are produced at the highest qualityCollaborate regularly with the technical development team in order to communicate client priorities and help shape the product; be able to translate technical jargon and instructions into language that client stakeholders or product end-users will be able to understandBe able to do light design work, or collaborate with design specialists, in order to produce comprehensive training documents

Qualifications

QualificationsAbility to obtain a U.S. Government Public Trust Security ClearanceMinimum 4 years of experienceDemonstrated e

xperience in current state assessments

,

future state visioning

and communication planningDemonstrated e

xperience

conducting

user

and stakeholder interviews and synthesizing data and insights into personas, action, and training plansA natural curiosity for solving problems coupled with strong analytical skillsA collaborative nature with excellent written communication and presentation skillsExperience working

in a

project-based environmentBachelor's Degree requiredMust be a U.S. CitizenPreferred QualitiesPrevious

work experience in or with the federal governmentPrevious

work experience as a consultantExperience in

Human-Centered Design / Customer Experience

DesignExperience working on multi-disciplinary

, cross-functional

teams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architectsExperience working within an Agile

delivery

framework

including writing user stories and story pointing

About

steampunk

AboutSteam

punkSteampunk is a

Change Agent

in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian,

Health

and DoD sectors. Through our

Design Intelligence process

, we are fundamentally changing the expectations our

Federal

clients have for true shared accountability in solving their toughest mission challenges. As an

employee owned

company

, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit

http://www.steampunk.com

.We are an equal opportunity

employer

and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Steampunk

participates

in the E-Verify program.

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