Hover-Davis, Inc.
Product Trainer/Instructional Designer III
Hover-Davis, Inc., Conklin, New York, United States,
Universal Instruments is a global leader in the design and manufacture of advanced automation assembly equipment. Our solutions are used to build some of today's high-tech gadgets, and to create the most advanced technologies in the fast-moving electronics industry. From cell phones and tablets to infrastructure, industrial, automotive, military and medical products, our innovative solutions play an integral role in driving the future of technology!
Summary
Designs/develops product training and performance support solutions. Delivers product training to internal and external customers. Supports Universal's eLearning platform and web module development.
Principal Accountabilities
Designs and/or assists with the design of Universal product training courses and/or product support solutions, in accordance with UIC course design standards.Participates in product development processes, product support planning and defines training deliverables.Champions ease-of-use and systemic product design/support solutions where practical opportunities exist.Keeps abreast of product changes and continually improves knowledge/skills as necessary to maintain expertise in all assigned products/courses.Maintains Universal Product Trainer Certifications for each assigned course.Develops assigned course materials to ensure training effectiveness and communicates design change.Delivers product training courses to internal and external customers with a focus on hands-on student performance of course objectives.Monitors student satisfaction through review of student survey data and verbal feedback.Communicates significant issues to the appropriate department and personnel.Independently maintains and/or assists with maintenance of classroom, lab, and equipment to ensure that all are in working order to fully support delivery of training.Designs and develops engaging content for asynchronous training, with input from leadership, product trainers, customers, and subject matter experts.Supports eLearning team members with design and development of effective instructional web modules.Manages the end-to-end development cycle from supporting defined learning objectives to deploying the final eLearning module on an LMS.Performs other job-related duties as required.
Minimum Requirements
Bachelor's degree in education, instructional design, or technical field.4-7 years of demonstrated technical training and experience in Instructional Design/Development.Detail oriented, independent performer, with a passion for customer service excellence.Able to analyze complex technical information and identify and document the underlying concepts, which can be used to facilitate learning.Familiarity with authoring software such as Storyline 360.Understanding of Learning Management Systems (LMS).
Responsibility For Quality Procedures Or Direct Product Quality
Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem solving tools to continuously improve work processes.
Physical Demands
Requires the ability to use a computer on a frequent basis.Position requires the ability to understand and interpret detailed documents and drawings.Requires the ability to communicate clearly with colleagues and in giving presentations.The ability to travel to customer sites or technical conferences may occasionally be required.
Universal Instruments is an EOE/M/F/Vet/Disabled employer
Target Annual Base Pay: $80,000 - $90,000 + Robust Benefits#J-18808-Ljbffr
Summary
Designs/develops product training and performance support solutions. Delivers product training to internal and external customers. Supports Universal's eLearning platform and web module development.
Principal Accountabilities
Designs and/or assists with the design of Universal product training courses and/or product support solutions, in accordance with UIC course design standards.Participates in product development processes, product support planning and defines training deliverables.Champions ease-of-use and systemic product design/support solutions where practical opportunities exist.Keeps abreast of product changes and continually improves knowledge/skills as necessary to maintain expertise in all assigned products/courses.Maintains Universal Product Trainer Certifications for each assigned course.Develops assigned course materials to ensure training effectiveness and communicates design change.Delivers product training courses to internal and external customers with a focus on hands-on student performance of course objectives.Monitors student satisfaction through review of student survey data and verbal feedback.Communicates significant issues to the appropriate department and personnel.Independently maintains and/or assists with maintenance of classroom, lab, and equipment to ensure that all are in working order to fully support delivery of training.Designs and develops engaging content for asynchronous training, with input from leadership, product trainers, customers, and subject matter experts.Supports eLearning team members with design and development of effective instructional web modules.Manages the end-to-end development cycle from supporting defined learning objectives to deploying the final eLearning module on an LMS.Performs other job-related duties as required.
Minimum Requirements
Bachelor's degree in education, instructional design, or technical field.4-7 years of demonstrated technical training and experience in Instructional Design/Development.Detail oriented, independent performer, with a passion for customer service excellence.Able to analyze complex technical information and identify and document the underlying concepts, which can be used to facilitate learning.Familiarity with authoring software such as Storyline 360.Understanding of Learning Management Systems (LMS).
Responsibility For Quality Procedures Or Direct Product Quality
Adheres to Universal Quality System policies and procedures and uses Total Cycle Time principles and standard problem solving tools to continuously improve work processes.
Physical Demands
Requires the ability to use a computer on a frequent basis.Position requires the ability to understand and interpret detailed documents and drawings.Requires the ability to communicate clearly with colleagues and in giving presentations.The ability to travel to customer sites or technical conferences may occasionally be required.
Universal Instruments is an EOE/M/F/Vet/Disabled employer
Target Annual Base Pay: $80,000 - $90,000 + Robust Benefits#J-18808-Ljbffr