Marketing and Account Coordinator

DESCRIPTION:Crescendo's Marketing and Account Coordinators educate and assist our non-profit clients in utilizing Crescendo marketing products to achieve growth in their planned giving programs.The Marketing and Account Coordinator's job duties include:Maintaining relationships with clients to create high client retentionActing as a liaison between the client and departments within the company to assist with client website development and changes, convey information, ensure understanding, and make certain everything gets done in an accurate, timely mannerEducating clients on web and social media best practicesAssisting clients with product and marketing questions, either by phone or emailMaking the client aware of other services and actions that may lead to greater successProviding progress reports to clients and upper managementSKILLS AND QUALIFICATIONS:The candidate must possess strong organizational skills and be detail oriented. Customer service and client relations or support experience is helpful. A successful candidate will have strong internal and verbal communication skills. Technical skills are a requirement in order to help clients utilize Crescendo's web and social media applications. Bachelor's Degree required. Bachelor's Degree in Communications or related field preferred.

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