Zoom
Senior UX Manager
Zoom, San Francisco, California, United States, 94199
Zoom Senior UX Manager - Bay Area, California
This position is not approved for sponsorshipWhat you can expect:As a Senior UX Manager, you will work with Product and Engineering partners to understand and analyze requirements & user jobs. You will also explore and validate design solutions. You will serve as the Design Manager, reporting to the Sr. Design Manager for Zoom's Enterprise Communication Suite, which includes Zoom Phone, Zoom Contact Center, the Zoom Virtual Agent, and other communication products. Together we will seek to produce quality work in a fast-paced environment, with satisfaction and joy.About the Team:Zoom's enterprise communication customers range from large corporations to SMBs, including front line workers, sales teams, law firms, executives, agencies, schools, and sports teams. Each has a diverse set of needs, from complex call routing, AI-insights, in-call content derivation, to video, SMS, shared lines, in-field devices and more. Phone and Contact Center as a software service is a multi-billion dollar market. Zoom has quickly become the market leader and is looking for an experienced design leader to join the team.What we’re looking for:Experience (10+) in user-centered design, ideally in an enterprise environmentExperience in telephony systems and domain knowledge in UCaaS environment, especially cloud-based calling systems and/or contact center scenarios.Experience serving as a Design LeadExperience managing peopleExperience building cross-functional partnerships and trust across a multidiscipline businessExperience with interactive UX/UI design and methodologiesExperience with Figma (our primary tool)Education: Bachelor's or Master's in Computer Science, Information Systems, Data Science or a related field, or equivalent experience.Salary Range or On Target Earnings:Minimum: $140,400.00Maximum: $324,500.00In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.Anticipated Position Close Date:
09/06/24Ways of Working:
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.About Us:
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Our Commitment:
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
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This position is not approved for sponsorshipWhat you can expect:As a Senior UX Manager, you will work with Product and Engineering partners to understand and analyze requirements & user jobs. You will also explore and validate design solutions. You will serve as the Design Manager, reporting to the Sr. Design Manager for Zoom's Enterprise Communication Suite, which includes Zoom Phone, Zoom Contact Center, the Zoom Virtual Agent, and other communication products. Together we will seek to produce quality work in a fast-paced environment, with satisfaction and joy.About the Team:Zoom's enterprise communication customers range from large corporations to SMBs, including front line workers, sales teams, law firms, executives, agencies, schools, and sports teams. Each has a diverse set of needs, from complex call routing, AI-insights, in-call content derivation, to video, SMS, shared lines, in-field devices and more. Phone and Contact Center as a software service is a multi-billion dollar market. Zoom has quickly become the market leader and is looking for an experienced design leader to join the team.What we’re looking for:Experience (10+) in user-centered design, ideally in an enterprise environmentExperience in telephony systems and domain knowledge in UCaaS environment, especially cloud-based calling systems and/or contact center scenarios.Experience serving as a Design LeadExperience managing peopleExperience building cross-functional partnerships and trust across a multidiscipline businessExperience with interactive UX/UI design and methodologiesExperience with Figma (our primary tool)Education: Bachelor's or Master's in Computer Science, Information Systems, Data Science or a related field, or equivalent experience.Salary Range or On Target Earnings:Minimum: $140,400.00Maximum: $324,500.00In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.Anticipated Position Close Date:
09/06/24Ways of Working:
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.About Us:
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Our Commitment:
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
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