80Twenty
IT and Media Support Specialist
80Twenty, New York, New York, United States,
Our higher education client is seeking tech-savvy IT and Media Support Specialist to join their team. They are looking for a dynamic problem-solver that will support the organization in all things tech-related and ensure their tech foundation remains solid for smooth day-to-day operations.
This is a full-time, hybrid role based in Berkeley, CA.
ResponsibilitiesManage and install software and hardware as well as manage inventorySupport tech issues onsite and remotely and tend to end-user incidents in a timely mannerOversee audio-visual setups for events and basic troubleshooting for meetings and conferencesInstall, configure, and maintain hardware and software, and manage inventoryTrain users on hardware, software, and systemsManage technology projects and act as the point person for migrations and new solution implementationsManage vendor relationships with outsourced IT partnersDocument support activities and resolutions
QualificationsBachelor’s degree and three years of experience, or equivalent combination of education and experience.Proficient in deploying and troubleshooting hardware and peripherals.Experienced in handling conference room setups, Zoom/Teams conferencing, telephony systems, and collaboration tools.Proven ability as a desktop technician to resolve complex technical issues.Strong communication skills and the ability to manage competing priorities.
Base:
$75k-85k DOE + benefits
This is a full-time, hybrid role based in Berkeley, CA.
ResponsibilitiesManage and install software and hardware as well as manage inventorySupport tech issues onsite and remotely and tend to end-user incidents in a timely mannerOversee audio-visual setups for events and basic troubleshooting for meetings and conferencesInstall, configure, and maintain hardware and software, and manage inventoryTrain users on hardware, software, and systemsManage technology projects and act as the point person for migrations and new solution implementationsManage vendor relationships with outsourced IT partnersDocument support activities and resolutions
QualificationsBachelor’s degree and three years of experience, or equivalent combination of education and experience.Proficient in deploying and troubleshooting hardware and peripherals.Experienced in handling conference room setups, Zoom/Teams conferencing, telephony systems, and collaboration tools.Proven ability as a desktop technician to resolve complex technical issues.Strong communication skills and the ability to manage competing priorities.
Base:
$75k-85k DOE + benefits