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neuco

TOC Video Technician

neuco, New York, New York, United States,


About the Role:Due to new contracts with a major global OTT platform, our client now have a need to expand their Technical Operations Centre team, with the addition of further TOC Video Technicians.Within this role you would be working on Tier 2 support, monitoring and maintaining technical operations of integrated systems for customers’ subscription video services.You would be responsible for rectifying or escalating any issues as appropriate, working with internal and external stakeholders.The teams operate on a rota basis, including evenings and weekends, based out of their office in LA.This role will report into the Operations Manager, with supervisors also covering each shift.

The CompanyOur client are a prominent player in the Broadcast Media sector, and are currently undergoing an exciting transformation as they transition towards cloud and IP-based solutions and services. With recent partnerships established with leading tech vendors, they are strategically positioning themselves as a global go-to partner for service operations.

Benefits & OpportunitiesYou will be stepping into an industry-leading organisation during a period of growth as new segments of the business developThis role will see the individual working in a diverse and international team, with a fantastic supportive and collaborative culture.Successful individuals will have fantastic opportunities for career progression within Globecast moving forward, as the team continue their transformation and growth.

To be successful you’ll need to have…Strong understanding of live broadcast/ streaming environmentExperience with live video technology and software-driven video toolsBackground in related technical roles (TOC experience a plus)

Interested to know more?If you would like more information about this role, then please send a copy of your CV to abi@neuco-group.com and we can arrange a time to have a confidential conversation.

Key words…if all these are resonating, this could be the job for you!!Technical Operations – TOC – Incident Management – Playout – OTT – Video Streaming – Live Broadcasting – Transmission – Encoding – Multiplexing – Distribution – IP