Bluegreen Vacations
In House Marketing Manager - Solara Surfside Resort
Bluegreen Vacations, Miami, Florida, us, 33222
The In-House Marketing Manager
is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Responsibilities:
Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions.Manage representative performance standards & penetration.Design programs to increase tour flow during off season months.Maintain site penetration above approved levels without generating guest complaints.Maintain tour and/or gifting cost below approved or budgeted levels.Hold weekly meetings with all associates to address procedures, policies, issues, and programs.Ensure weekly In-House reports are submitted to In House by set deadline.Manage Concierge Front Desk and/or In House Marketing personnel, ensuring daily, weekly and monthly reporting is accurate from both a Concierge and Financial standpoint.Job Requirements:High School Diploma or equivalent.One year of Timeshare, Management and Customer Service experience.Concierge, Web Based Reporting, and basic check-in procedures customer service and quality fundamentals, MS Office Suite.Detail-oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, and strong interpersonal communication skills to deal effectively with all levels of the organization.
#J-18808-Ljbffr
is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Responsibilities:
Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions.Manage representative performance standards & penetration.Design programs to increase tour flow during off season months.Maintain site penetration above approved levels without generating guest complaints.Maintain tour and/or gifting cost below approved or budgeted levels.Hold weekly meetings with all associates to address procedures, policies, issues, and programs.Ensure weekly In-House reports are submitted to In House by set deadline.Manage Concierge Front Desk and/or In House Marketing personnel, ensuring daily, weekly and monthly reporting is accurate from both a Concierge and Financial standpoint.Job Requirements:High School Diploma or equivalent.One year of Timeshare, Management and Customer Service experience.Concierge, Web Based Reporting, and basic check-in procedures customer service and quality fundamentals, MS Office Suite.Detail-oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, and strong interpersonal communication skills to deal effectively with all levels of the organization.
#J-18808-Ljbffr