Kahala Brands
Marketing Program Manager
Kahala Brands, Scottsdale, Arizona, us, 85261
Kahala, a globally recognized leader in quick-service restaurant franchising, has an opportunity for a Marketing Program Manager to join its Marketing Team in the corporate office in Scottsdale, Arizona. Kahala franchisees and partners operate a portfolio of 27 QSR brands including Cold Stone Creamery, Blimpie, TacoTime and Pinkberry, among others, in over 20 countries around the world.
YOU SHOULD WORK FOR KAHALA!
MARKETING PROGRAM MANAGER POSITION SUMMARY:
Kahala Brands is looking for a Marketing Program Manager to be a key member of the Gift Card and Marketing Team. This position will utilize both skills in marketing strategies as well as skills in analyzing and maintaining financial and statistical data. Therefore, the ideal candidate must possess an interest in marketing/industry trends and creative marketing strategies in addition to strong logical, analytical, and Excel skills.
MARKETING PROGRAM MANAGER KEY RESPONSIBILITIES:
Assist Senior Marketing Program Manager in defining gift card program strategy to support overall business objectives and success
Provide support in all areas of gift card marketing and gift card related projects, B2B program management, and third party programs
Responsible for providing Gift Card (physical and digital) fulfillment and distribution support to select B2B clients
Support B2C and B2B portal and order management
Inventory forecasting and order processes on select brands
Develop a strong and thorough understanding of the gift card production process
Manage card production process from initiation to fulfillment to ensure all products deliver to partner warehouses on schedule
Monitor Gift Card inventory levels across all distribution channels
Partner with Customer Service and monitor the Gift card email box to troubleshoot any Gift Card issues.
Assist with monthly reporting and ad-hoc reporting requests
Work collaboratively with gift card processors on the creation of new cards, promotions and initiatives
Stay current with best practices, innovations, and trends in the gift card space and assess applicability to our programs
Assist on planning and selection of national promotions
Research trends, opportunities, threats, competitors and other factors that affect the gift card program
Work on national partnerships and programs to benefit the brands as a whole
MARKETING PROGRAM MANAGER PERSONAL ATTRIBUTES:
Excellent communication and interpersonal skills
Exceptional organizational skills, with the ability to manage multiple tasks and priorities without overlooking important details
Analytical and mathematical expertise
Ability to prioritize appropriately and meet tight deadlines with little supervision
Ability to work independently as well as part of a team
Demonstrated leadership skills
Proactive, assertive, and creative approach to problem solving
Customer service experience
MARKETING PROGRAM MANAGER KNOWLEDGE/SKILLS:
Ability to organize large amounts of confidential and financial data
Proficiency with MS Office Suite: Excel, Word, Outlook
Experience multi-tasking between different data systems
Bachelor’s Degree and/or equivalent combination of education and experience
Job Type:
Full-time
Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
What are your salary requirements for this role?
How did you hear about us? If you were referred by an employee, please list their name here.
Work Location:
Hybrid remote in Scottsdale, AZ 85258
#J-18808-Ljbffr
YOU SHOULD WORK FOR KAHALA!
MARKETING PROGRAM MANAGER POSITION SUMMARY:
Kahala Brands is looking for a Marketing Program Manager to be a key member of the Gift Card and Marketing Team. This position will utilize both skills in marketing strategies as well as skills in analyzing and maintaining financial and statistical data. Therefore, the ideal candidate must possess an interest in marketing/industry trends and creative marketing strategies in addition to strong logical, analytical, and Excel skills.
MARKETING PROGRAM MANAGER KEY RESPONSIBILITIES:
Assist Senior Marketing Program Manager in defining gift card program strategy to support overall business objectives and success
Provide support in all areas of gift card marketing and gift card related projects, B2B program management, and third party programs
Responsible for providing Gift Card (physical and digital) fulfillment and distribution support to select B2B clients
Support B2C and B2B portal and order management
Inventory forecasting and order processes on select brands
Develop a strong and thorough understanding of the gift card production process
Manage card production process from initiation to fulfillment to ensure all products deliver to partner warehouses on schedule
Monitor Gift Card inventory levels across all distribution channels
Partner with Customer Service and monitor the Gift card email box to troubleshoot any Gift Card issues.
Assist with monthly reporting and ad-hoc reporting requests
Work collaboratively with gift card processors on the creation of new cards, promotions and initiatives
Stay current with best practices, innovations, and trends in the gift card space and assess applicability to our programs
Assist on planning and selection of national promotions
Research trends, opportunities, threats, competitors and other factors that affect the gift card program
Work on national partnerships and programs to benefit the brands as a whole
MARKETING PROGRAM MANAGER PERSONAL ATTRIBUTES:
Excellent communication and interpersonal skills
Exceptional organizational skills, with the ability to manage multiple tasks and priorities without overlooking important details
Analytical and mathematical expertise
Ability to prioritize appropriately and meet tight deadlines with little supervision
Ability to work independently as well as part of a team
Demonstrated leadership skills
Proactive, assertive, and creative approach to problem solving
Customer service experience
MARKETING PROGRAM MANAGER KNOWLEDGE/SKILLS:
Ability to organize large amounts of confidential and financial data
Proficiency with MS Office Suite: Excel, Word, Outlook
Experience multi-tasking between different data systems
Bachelor’s Degree and/or equivalent combination of education and experience
Job Type:
Full-time
Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
What are your salary requirements for this role?
How did you hear about us? If you were referred by an employee, please list their name here.
Work Location:
Hybrid remote in Scottsdale, AZ 85258
#J-18808-Ljbffr