Neiman Marcus Group
Sales Associate - Designer II Sportswear
Neiman Marcus Group, Mc Lean, Virginia, us, 22107
Company Overview
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
Description
Creates a welcoming environment by greeting and approaching customersExceeds customer expectations by providing assistance with a positive attitudeRecommends merchandise based on product knowledge and customer preferencesIs knowledgeable and educates self and others on merchandiseDemonstrates timely follow-up and follow-through on customer requests and commitmentsActively creates a welcoming environment through teamwork and collaborationEffectively utilizes mobile devices to communicate with customers and expand businessEffectively utilizes available clientele tools and resources to increase personal businessFrequently advises customers of the benefits of the InCircle programWorks to develop long term customer relationshipsAssist in maintaining visual and merchandise presentation standards on the selling floorEnsure audit complianceDemonstrate flexibility and ability to adapt to the changing needs of the business
Qualifications
Excellent customer service skillsMotivated and results drivenStrong attention to detailAbility to work autonomouslyCommission sales experience preferredPrevious retail experience preferredStanding, bending, lifting, climbing stairsAssociates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
Additional Information
Posting Date: Mar 28, 2019Overtime Status: Non-exempt
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For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
Description
Creates a welcoming environment by greeting and approaching customersExceeds customer expectations by providing assistance with a positive attitudeRecommends merchandise based on product knowledge and customer preferencesIs knowledgeable and educates self and others on merchandiseDemonstrates timely follow-up and follow-through on customer requests and commitmentsActively creates a welcoming environment through teamwork and collaborationEffectively utilizes mobile devices to communicate with customers and expand businessEffectively utilizes available clientele tools and resources to increase personal businessFrequently advises customers of the benefits of the InCircle programWorks to develop long term customer relationshipsAssist in maintaining visual and merchandise presentation standards on the selling floorEnsure audit complianceDemonstrate flexibility and ability to adapt to the changing needs of the business
Qualifications
Excellent customer service skillsMotivated and results drivenStrong attention to detailAbility to work autonomouslyCommission sales experience preferredPrevious retail experience preferredStanding, bending, lifting, climbing stairsAssociates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
Additional Information
Posting Date: Mar 28, 2019Overtime Status: Non-exempt
#J-18808-Ljbffr