KemperSports, inc.
Sales & Marketing Manager
KemperSports, inc., Fort Myers, Florida, United States, 33916
Streamsong Golf Resort1000 Streamsong DriveStreamsong, FL 33834, USA
The position of Sales & Marketing Manager is responsible for helping develop and implement the social media, email, and digital marketing plans, programs, and activities designed to increase “stay and play” golf and room bookings, group sales and daily fee golf rounds and revenue.Provides the department with administrative support including: typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, and other general office duties.Essential Functions:Ability to help in the development and ideas related to executing a successful sales and marketing plan to enhance and appropriately represent the Streamsong brand across all channels.Create and implement social media content and calendars weekly and develop strategies to increase brand presence and awareness with property level content creation across all social media channels.Create and implement email blast communications to Streamsong’s proprietary database with relevant segmented messaging on an ongoing basis.Facilitate ad production and proofing and coordinate ad production traffic with national, regional and local media outlets. Coordinate production deadlines and meet all material submission dates for upcoming ads working in conjunction with Director of Sales and Marketing and resort’s agency of record.Provide prospective clients, media, and high profile guests with information, resort details and facility tours as needed.Help with hosting media and VIP guests to include representing Streamsong in playing golf with media and/or panelists, dining with media and VIP guests, assisting with familiarity trips for media, meeting planners and other VIP guests.Assist with marketing and promotion of multiple internal career fair events at Streamsong.Maintain the resort database of guest information. Administer needed changes, additions, and deletions.Help to maintain and update resort website and other website and social media pages (Instagram, X, Facebook, YouTube, LinkedIn).Create and edit monthly email for distribution along with resort promotional email blasts as needed.Assure the efficient and timely submission of all operational, financial, budgetary and related marketing and sales reports as required.Conduct periodic market research to provide information essential for revising current programs, which enhance the resort’s competitiveness in the marketplace.Assist with group tee time reservations for group sales team.Assist with room, golf and restaurant reservations for media and VIP guests.Maintain and update shuttle slides with current information.Maintain and update hours of operation for dining outlets on guest facing displays.Create and edit signage as needed for upcoming resort events and groups for in house promotion.Work collaboratively with other staff members to create new ideas and lead generation programs.Work with Director of Sales and Marketing to create and complete monthly reporting as needed for ownership.Open incoming mail, date stamps, and distribute accordingly. Send outgoing mail both interoffice and outside of the hotel. Route mail, faxes, and other printed matter.Type and prepare numerical and financial reports, as directed. Prepare correspondence on behalf of management staff. Enter data into the departments’ information system, as required. Duplicate, copy, and distribute and mail materials for the department and office.Maintain files and equipment in an orderly and professional manner.Use the property’s email system and maintain their email box, as is policy. Additionally, this position may or may not have access or control over the email box of their supervisor(s).Appropriate business use of telephone and voice mail system.Greet internal and external customers in a friendly and professional manner. Announce visitors and handle requests, as appropriate.Some nights, weekends, and Holidays will be required to represent the resort.Non-Essential Functions:Maintenance of filing system in accordance with the Record Retention policy.Preparation of special reports or projects, as requested.Attend all required meetings.Knowledge of and compliance with all Emergency procedures. Report unsafe conditions, as appropriate.Maintain a professional and friendly relationship with other departments, team members, and guests.Maintain work area in a neat and orderly fashion.Other duties as assigned by management.Bachelor’s degree preferred in Marketing, Communications, Business Administration or equivalent education and experience.Skills and Abilities:High golf IQ with ability to talk golf with clients, social posts, messaging and emails.Streamsong Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com.KemperSports is an equal opportunity employer.Qualifications
Skills
Required
Golf Experience
AdvancedBehaviors
:Motivations
:Education
Required
Bachelors or better.Experience
Required
2 years: Marketing or sales in a golf club or resort environment
#J-18808-Ljbffr
The position of Sales & Marketing Manager is responsible for helping develop and implement the social media, email, and digital marketing plans, programs, and activities designed to increase “stay and play” golf and room bookings, group sales and daily fee golf rounds and revenue.Provides the department with administrative support including: typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, and other general office duties.Essential Functions:Ability to help in the development and ideas related to executing a successful sales and marketing plan to enhance and appropriately represent the Streamsong brand across all channels.Create and implement social media content and calendars weekly and develop strategies to increase brand presence and awareness with property level content creation across all social media channels.Create and implement email blast communications to Streamsong’s proprietary database with relevant segmented messaging on an ongoing basis.Facilitate ad production and proofing and coordinate ad production traffic with national, regional and local media outlets. Coordinate production deadlines and meet all material submission dates for upcoming ads working in conjunction with Director of Sales and Marketing and resort’s agency of record.Provide prospective clients, media, and high profile guests with information, resort details and facility tours as needed.Help with hosting media and VIP guests to include representing Streamsong in playing golf with media and/or panelists, dining with media and VIP guests, assisting with familiarity trips for media, meeting planners and other VIP guests.Assist with marketing and promotion of multiple internal career fair events at Streamsong.Maintain the resort database of guest information. Administer needed changes, additions, and deletions.Help to maintain and update resort website and other website and social media pages (Instagram, X, Facebook, YouTube, LinkedIn).Create and edit monthly email for distribution along with resort promotional email blasts as needed.Assure the efficient and timely submission of all operational, financial, budgetary and related marketing and sales reports as required.Conduct periodic market research to provide information essential for revising current programs, which enhance the resort’s competitiveness in the marketplace.Assist with group tee time reservations for group sales team.Assist with room, golf and restaurant reservations for media and VIP guests.Maintain and update shuttle slides with current information.Maintain and update hours of operation for dining outlets on guest facing displays.Create and edit signage as needed for upcoming resort events and groups for in house promotion.Work collaboratively with other staff members to create new ideas and lead generation programs.Work with Director of Sales and Marketing to create and complete monthly reporting as needed for ownership.Open incoming mail, date stamps, and distribute accordingly. Send outgoing mail both interoffice and outside of the hotel. Route mail, faxes, and other printed matter.Type and prepare numerical and financial reports, as directed. Prepare correspondence on behalf of management staff. Enter data into the departments’ information system, as required. Duplicate, copy, and distribute and mail materials for the department and office.Maintain files and equipment in an orderly and professional manner.Use the property’s email system and maintain their email box, as is policy. Additionally, this position may or may not have access or control over the email box of their supervisor(s).Appropriate business use of telephone and voice mail system.Greet internal and external customers in a friendly and professional manner. Announce visitors and handle requests, as appropriate.Some nights, weekends, and Holidays will be required to represent the resort.Non-Essential Functions:Maintenance of filing system in accordance with the Record Retention policy.Preparation of special reports or projects, as requested.Attend all required meetings.Knowledge of and compliance with all Emergency procedures. Report unsafe conditions, as appropriate.Maintain a professional and friendly relationship with other departments, team members, and guests.Maintain work area in a neat and orderly fashion.Other duties as assigned by management.Bachelor’s degree preferred in Marketing, Communications, Business Administration or equivalent education and experience.Skills and Abilities:High golf IQ with ability to talk golf with clients, social posts, messaging and emails.Streamsong Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com.KemperSports is an equal opportunity employer.Qualifications
Skills
Required
Golf Experience
AdvancedBehaviors
:Motivations
:Education
Required
Bachelors or better.Experience
Required
2 years: Marketing or sales in a golf club or resort environment
#J-18808-Ljbffr