Manulife Financial Corporation
AVP Financial and Corporate Communications
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The opportunity
The AVP of Financial and Corporate Communications leads the development and delivery of communications related to the Company's Quarterly Earnings and Annual Reporting cycles, working with Investor Relations, Office of the Corporate Secretary, and Corporate Strategy to develop consistent themes about the company's strategy and financial performance that can be used and understood internally and externally. This candidate will also support communications, in support of Investor Relations and Corporate Strategy, for all corporate announcements and financial transactions.
The candidate will design and successfully execute sustained and episodic communications plans that consider both proactive and reactive tactics, liaising with relevant leads across Global Communications and other functions to do so. This role will report to the Global Chief Communications Officer and join the Global Communications Leadership Team.
Responsibilities
What motivates you?
What we are looking for
Agility and Potential
Culture Impact
What can we offer you?
Our commitment to you
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [redacted].
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Toronto, Ontario
Salary range is expected to be between
$123,400.00 CAD - $229,300.00 CAD
If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.
Working Arrangement
Hybrid
Job Description
The opportunity
The AVP of Financial and Corporate Communications leads the development and delivery of communications related to the Company's Quarterly Earnings and Annual Reporting cycles, working with Investor Relations, Office of the Corporate Secretary, and Corporate Strategy to develop consistent themes about the company's strategy and financial performance that can be used and understood internally and externally. This candidate will also support communications, in support of Investor Relations and Corporate Strategy, for all corporate announcements and financial transactions.
The candidate will design and successfully execute sustained and episodic communications plans that consider both proactive and reactive tactics, liaising with relevant leads across Global Communications and other functions to do so. This role will report to the Global Chief Communications Officer and join the Global Communications Leadership Team.
Responsibilities
- Primary communications lead for the company's quarterly earnings and annual reporting cycles, partnering closely with Investor Relations and Strategy leads to develop key messages and all relevant quarter communications vehicles including but not limited to talking points, press releases, event and media briefs, and colleague memos.
- Proactively monitor and analyze industry and market trends on an ongoing basis, as well as competitor activities and earnings releases, to provide insightful recommendations.
- Support Investor Relations on key message development tied to all financial transactions.
- Continuously improve process and content; continuously work with business partners to identify and communicate key business highlights.
- Working with the Corporate Secretary, and the Global Events team, develop relevant materials for the Annual Report and Annual General Meeting.
- Support the Chief Financial Officer's communications program including colleague engagement and external visibility initiatives, working in tandem with Global Communications practice areas to do so.
- Partner closely and proactively with the Global Finance leadership team to plan and respond to evolving communication needs, both internally and externally.
- Monitor relevant reputation risks and opportunities with Communications team peers, contributing to Reputation Response preparedness and Reputation Outlook activities.
What motivates you?
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
- Bachelor's degree.
- 10+ years relevant work experience gained in finance communications at a publicly traded company, preferably in the financial services industry.
- Insurance industry experience is a plus.
- Ability to communicate and present materials and concepts in a clear, effective, and persuasive manner.
- Experience in external and internal financial communications (e.g., investor relations, company financials, business finance, CFO support).
- Strong executive speechwriting skills required.
- Proactive idea generator and critical thinker.
- Ability to multi-task and manage multiple work streams at a fast pace, with acute attention to detail, completeness and accuracy.
- Strong business acumen and the ability to navigate and understand the broader organization to bring strategic counsel to the Finance leadership team.
- Track record of success handling multiple projects and ability to tie results to strategic business objectives.
- Influence and coordination skills to work with other internal areas and outside vendors to meet deadlines.
Agility and Potential
- Foresight - Ability to Simplify Complex Problems, Develop Creative Solutions, and Thinking Dexterity.
- Learning - Demonstrate high level of Self-awareness. Curious, open-minded, and courageous.
- Adaptability - Demonstrate high level of authenticity and empathy. Able to flex and transform.
- Resilience - Has ownership mindset. Able to persist and sustain energy in the face of challenges. Act with purpose and integrity.
Culture Impact
- Own it - We feel empowered to make decisions and take action to deliver our mission.
- Think big - Anything is possible. We can always find a better way.
- Share your humanity - We build a supportive, diverse and thriving workplace.
- Get it done together - We're surrounded by an amazing team. Do it better by working together
- Obsess about customers - We predict their needs and do everything in our power to satisfy them.
- Do the right thing - We act with integrity and do what we say.
What can we offer you?
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Our commitment to you
- Values-first culture
We lead with our Values every day and bring them to life together. - Boundless opportunity
We create opportunities to learn and grow at every stage of your career. - Continuous innovation
We invite you to help redefine the future of financial services. - Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. - Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [redacted].
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Toronto, Ontario
Salary range is expected to be between
$123,400.00 CAD - $229,300.00 CAD
If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.