University of California - Davis
Interlibrary Loan Billing Assistant (LIBRARY AST 3)
University of California - Davis, Davis, California, us, 95617
Apply for Job
Job ID 72363
Location Davis
Full/Part Time Full Time
Add to Favorite Jobs
Email this Job
Job Summary
The UC Davis Interlibrary Loan Service (ILL) obtains material from other libraries for the use of UC Davis faculty, staff and students and provides UC Davis library books and copies to other libraries in the United States and abroad.
Under direction, this position performs specialized duties relating Interlibrary Loan and Document Delivery billing management. Creates and maintains billing accounts and invoices. Reports and manages electronic fund transfer accounts with Interlibrary Loan cooperative services and request management software. Manages Document Delivery account registration and maintenance and request fulfillment. Cross-trained to perform ILL Lending and Borrowing functions as needed. Serves as a Desk supervisor and ILL specialist at the Circulation/public service desk according to unit needs.
Apply By Date - September 11, 2024
QualificationsMinimum QualificationsFor full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.Experience using analytical and organizational skills to independently set priorities, balance workloads, apply critical analysis, make decisions and solve problems. Experience implementing complex policies and procedures and implementing improvements to work procedures and policy.Experience using Windows, Microsoft Word, Excel and Access, library databases and software,Interlibrary Loan management tools, email and other computer programs to manage workloads,and collect, maintain and present quantitative and qualitative data.Experience working in a customer service environment answering questions and providing customer-centric service in person, over the telephone, and via email.Interpersonal and communication skills to successfully interact with a diverse patron and staff population, and to remain calm and exercise tact and compassion when dealing with individuals and intense situations.Writing, editing and proofreading skills to create and maintain professional documents and communications with attention to detail.Organizational skills to work independently, establish priorities, and organize fluctuating workloads for self and staff.Bibliographic skills to retrieve & interpret records & to verify citations using on-line & printed sources, & to determine appropriate tools for bibliographic checking.Preferred QualificationsExperience working in a library or in particular an Interlibrary Loan unit.Ability to communicate clearly and effectively, adapt to changing priorities, and perform all duties professionally and within specified timelines/deadlines.General knowledge of National and International codes and standards pertaining to Interlibrary Loan.General knowledge of library functions and procedures.Key Responsibilities40% - INTERLIBRARY LOAN & DOCUMENT DELIVERY BILLING35% - INTERLIBRARY LOAN & DOCUMENT DELIVERY SERVICES20% - PUBLIC SERVICE5% - OTHER DUTIES AS ASSIGNED
Department OverviewThe UC Davis Library is a hybrid digital and physical work environment that values
collegiality, respect for one another, and ongoing personal and professional development .
The physical facilities of the library comprise the Peter J. Shields Library in Davis and the Blaisdell Medical Library at the UC Davis Health campus in Sacramento. For more information about the library, visit
.
Position InformationSalary or Pay Range: $
25.82 - $
33.49/hourSalary Frequency: Bi-WeeklyUC Job Title: LIBRARY AST 3Number of Positions: 1Appointment Type: CareerPercentage of Time: 100%Shift Hours: Manager will adviseLocation: Davis, CAUnion Representation: Yes - CXBenefits Eligible:
YesHybrid/Remote/On-Site: On-SiteH1-B Eligible: THIS IS
NOT
AN H1- B OPPORTUNITY
BenefitsOutstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits and eligibility rules by visiting
Benefits Summary for UC Davis Health Employees
or
Benefits Summary for UC Davis Employees
and our
Benefits Page
.If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC:High quality and low-cost medical plans to choose from to fit your family's needsFor eligible roles, UC pays for Dental and Vision insurance premiums for you and your familyExtensive leave benefits including Pregnancy and Parental Leave, Family & Medical LeavePaid Holidays annually as stipulated in the UC Davis Policies or Collective Bargaining AgreementPaid Time Off/Vacation/Sick Time as stipulated in the UC Davis Policies or Collective Bargaining AgreementContinuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Policies or Collective Bargaining AgreementAccess to free professional development courses and learning opportunities for personal and professional growthWorkLife and Wellness programs and resourcesOn-site Employee Assistance Program including access to free mental health servicesSupplemental insurance offered including additional life, short/long term disability, pet insurance and legal coveragePublic Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified rolesRetirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found hereUC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff
Physical DemandsLift materials weighing up to 25 lbs.; and use push book trucks up to 400lbs.Read standard print, handwritten notations; read computer screens; and operate keyboard equipment.Reach shelves from 5" to 82" high.Work EnvironmentWork in areas where there is constant traffic and heavy person-to-person contact.The primary work location is Shields Library.Hours of work scheduled Monday-Friday between 7:00 AM and 5:00 PM; staff scheduled before/at 7:30 AM may be responsible for opening the Library.No eating in public areas of the Library.The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. documents/view/271
Special RequirementsBackground CheckThis position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.Diversity, Equity, Inclusion and BelongingAt UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California's Affirmative Action Policy please visit: doc/4010393/PPSM-20.For the University of California's Anti-Discrimination Policy, please visit: doc/1001004/Anti-Discrimination.Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere
Job ID 72363
Location Davis
Full/Part Time Full Time
Add to Favorite Jobs
Email this Job
Job Summary
The UC Davis Interlibrary Loan Service (ILL) obtains material from other libraries for the use of UC Davis faculty, staff and students and provides UC Davis library books and copies to other libraries in the United States and abroad.
Under direction, this position performs specialized duties relating Interlibrary Loan and Document Delivery billing management. Creates and maintains billing accounts and invoices. Reports and manages electronic fund transfer accounts with Interlibrary Loan cooperative services and request management software. Manages Document Delivery account registration and maintenance and request fulfillment. Cross-trained to perform ILL Lending and Borrowing functions as needed. Serves as a Desk supervisor and ILL specialist at the Circulation/public service desk according to unit needs.
Apply By Date - September 11, 2024
QualificationsMinimum QualificationsFor full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.Experience using analytical and organizational skills to independently set priorities, balance workloads, apply critical analysis, make decisions and solve problems. Experience implementing complex policies and procedures and implementing improvements to work procedures and policy.Experience using Windows, Microsoft Word, Excel and Access, library databases and software,Interlibrary Loan management tools, email and other computer programs to manage workloads,and collect, maintain and present quantitative and qualitative data.Experience working in a customer service environment answering questions and providing customer-centric service in person, over the telephone, and via email.Interpersonal and communication skills to successfully interact with a diverse patron and staff population, and to remain calm and exercise tact and compassion when dealing with individuals and intense situations.Writing, editing and proofreading skills to create and maintain professional documents and communications with attention to detail.Organizational skills to work independently, establish priorities, and organize fluctuating workloads for self and staff.Bibliographic skills to retrieve & interpret records & to verify citations using on-line & printed sources, & to determine appropriate tools for bibliographic checking.Preferred QualificationsExperience working in a library or in particular an Interlibrary Loan unit.Ability to communicate clearly and effectively, adapt to changing priorities, and perform all duties professionally and within specified timelines/deadlines.General knowledge of National and International codes and standards pertaining to Interlibrary Loan.General knowledge of library functions and procedures.Key Responsibilities40% - INTERLIBRARY LOAN & DOCUMENT DELIVERY BILLING35% - INTERLIBRARY LOAN & DOCUMENT DELIVERY SERVICES20% - PUBLIC SERVICE5% - OTHER DUTIES AS ASSIGNED
Department OverviewThe UC Davis Library is a hybrid digital and physical work environment that values
collegiality, respect for one another, and ongoing personal and professional development .
The physical facilities of the library comprise the Peter J. Shields Library in Davis and the Blaisdell Medical Library at the UC Davis Health campus in Sacramento. For more information about the library, visit
.
Position InformationSalary or Pay Range: $
25.82 - $
33.49/hourSalary Frequency: Bi-WeeklyUC Job Title: LIBRARY AST 3Number of Positions: 1Appointment Type: CareerPercentage of Time: 100%Shift Hours: Manager will adviseLocation: Davis, CAUnion Representation: Yes - CXBenefits Eligible:
YesHybrid/Remote/On-Site: On-SiteH1-B Eligible: THIS IS
NOT
AN H1- B OPPORTUNITY
BenefitsOutstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits and eligibility rules by visiting
Benefits Summary for UC Davis Health Employees
or
Benefits Summary for UC Davis Employees
and our
Benefits Page
.If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC:High quality and low-cost medical plans to choose from to fit your family's needsFor eligible roles, UC pays for Dental and Vision insurance premiums for you and your familyExtensive leave benefits including Pregnancy and Parental Leave, Family & Medical LeavePaid Holidays annually as stipulated in the UC Davis Policies or Collective Bargaining AgreementPaid Time Off/Vacation/Sick Time as stipulated in the UC Davis Policies or Collective Bargaining AgreementContinuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Policies or Collective Bargaining AgreementAccess to free professional development courses and learning opportunities for personal and professional growthWorkLife and Wellness programs and resourcesOn-site Employee Assistance Program including access to free mental health servicesSupplemental insurance offered including additional life, short/long term disability, pet insurance and legal coveragePublic Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified rolesRetirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found hereUC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff
Physical DemandsLift materials weighing up to 25 lbs.; and use push book trucks up to 400lbs.Read standard print, handwritten notations; read computer screens; and operate keyboard equipment.Reach shelves from 5" to 82" high.Work EnvironmentWork in areas where there is constant traffic and heavy person-to-person contact.The primary work location is Shields Library.Hours of work scheduled Monday-Friday between 7:00 AM and 5:00 PM; staff scheduled before/at 7:30 AM may be responsible for opening the Library.No eating in public areas of the Library.The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. documents/view/271
Special RequirementsBackground CheckThis position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.Diversity, Equity, Inclusion and BelongingAt UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California's Affirmative Action Policy please visit: doc/4010393/PPSM-20.For the University of California's Anti-Discrimination Policy, please visit: doc/1001004/Anti-Discrimination.Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere