Sutter Health
Program Manager, Communications
Sutter Health, Sacramento, California, United States, 95828
Organization:
SHSO-Sutter Health System Office-ValleyPosition Overview:
In coordination with the leadership for the assigned communications area, contribute to, develop and support innovative communication plans, strategies, and messaging that engage audiences in novel and compelling ways that inspire, influence and inform. Takes a proactive research and Lean-based approach to developing and implementing multi-audience and multi-stakeholder, internal and external communications plans and providing tactical execution for assigned focus area(s) that build awareness, understanding and commitment to Sutter Health. Support the development and implementation of communication strategies and plans that advance Sutter Health's culture, explain key focus area initiatives, and foster an understanding of business strategies.Manage and support portions of innovative and integrated campaigns and/or activities and events employing a variety of channels and vehicles and cultivating a unified corporate identity through illustrative graphics, engaging photos, inspirational videos, and effective messaging. Ensure the consistent and appropriate use of Sutter Health’s brand assets. As a key member of communications, provide analytical support and guidance to multifunctional teams across assigned focus area and business initiatives to drive communication results that build awareness of Sutter Health’s advantages and differentiators, while protecting and enhancing Sutter Health’s brand and reputation. This includes proactively identifying, addressing, and mitigating issues. Oversees contract communication professionals to ensure aligned communications around strategic priorities. Continually evaluates communications plans and collateral to ensure the effectiveness of the content and distribution methods.Potential Focus Areas:Executive Communications/Thought LeadershipIssues Management/Reputation Management/Corporate AffairsMedia Relations/External CommunicationsEnterprise & Systemwide CommunicationsJob Description:
The person selected for this role must come on site as needed. This is not a fully remote position. Travel throughout the Bay Area and Sacramento Valley is required as needed.EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's: Communications, English, Journalism, Marketing, Public Relations (PR), or related field.TYPICAL EXPERIENCE:
5 years of recent relevant experience.SKILLS AND KNOWLEDGE:
Knowledge of strategic communications planning; social networking; graphic standards and corporate identity management; graphic design principles and production; news, feature, leadership presentations; script writing and editing techniques; publications development, production, and management; principles of photography and audio/video production; Web site development and maintenance; audience list maintenance, and special events coordination. Professional communication (written and verbal) and interpersonal skills, presentation and negotiation competencies, with the ability to interpret corporate goals and translate them into an effective communications/constituent relations plan. Current knowledge of regional, state and national health care and medicine issues, Northern California current events, and cultural and health care trends. Business acumen and exceptional analytic skills with the proven ability to provide innovative communication solutions to complex problems and to meet business objectives. Exceptional attention to detail with time management and organization skills, including the demonstrated ability to maintain production schedules and strictly adhere to multiple timelines and budgets. Functional knowledge of selecting/hiring third-party talent for creative services, graphic design and production, publication development and management, market research and advertising. Understanding of and experience with Lean or other process improvement philosophies and methodologies. Competency in Microsoft Office suite, including working knowledge of graphic design, data management, and statistical analysis software. Assess and understand target audience attitudes, opinions, and preferences; and then, develop communications to build consensus, awareness, or inform. Energize, mobilize, and influence by fostering productive and collaborative working relationships with internal and external constituencies, including the effective management of resources. Synthesize information and ideas across a variety of subject matter areas and to create communication plans that generate an engaging and positive reader experience. Manage, prioritize and drive multiple projects in an ever-changing environment to deliver quality products and services on-time and on-budget. Negotiate effectively with staff, senior management, vendors, media partnerships, external agencies and organizations. Identify and solve complex problems, generate actionable recommendations, and make informed decisions based on the analysis of multiple sources of information while providing new perspectives on existing solutions. Build collaborative working relationships with peers, other departments, stakeholders, management, and vendors to achieve marketing goals and corporate objectives.Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
Monday - FridayWeekend Requirements:
OccasionallyBenefits:
YesUnions:
NoThis position is work from home eligible.Position Status:
ExemptWeekly Hours:
40Employee Status:
RegularNumber of Openings:
1Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $48.72 to $73.08 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
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SHSO-Sutter Health System Office-ValleyPosition Overview:
In coordination with the leadership for the assigned communications area, contribute to, develop and support innovative communication plans, strategies, and messaging that engage audiences in novel and compelling ways that inspire, influence and inform. Takes a proactive research and Lean-based approach to developing and implementing multi-audience and multi-stakeholder, internal and external communications plans and providing tactical execution for assigned focus area(s) that build awareness, understanding and commitment to Sutter Health. Support the development and implementation of communication strategies and plans that advance Sutter Health's culture, explain key focus area initiatives, and foster an understanding of business strategies.Manage and support portions of innovative and integrated campaigns and/or activities and events employing a variety of channels and vehicles and cultivating a unified corporate identity through illustrative graphics, engaging photos, inspirational videos, and effective messaging. Ensure the consistent and appropriate use of Sutter Health’s brand assets. As a key member of communications, provide analytical support and guidance to multifunctional teams across assigned focus area and business initiatives to drive communication results that build awareness of Sutter Health’s advantages and differentiators, while protecting and enhancing Sutter Health’s brand and reputation. This includes proactively identifying, addressing, and mitigating issues. Oversees contract communication professionals to ensure aligned communications around strategic priorities. Continually evaluates communications plans and collateral to ensure the effectiveness of the content and distribution methods.Potential Focus Areas:Executive Communications/Thought LeadershipIssues Management/Reputation Management/Corporate AffairsMedia Relations/External CommunicationsEnterprise & Systemwide CommunicationsJob Description:
The person selected for this role must come on site as needed. This is not a fully remote position. Travel throughout the Bay Area and Sacramento Valley is required as needed.EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's: Communications, English, Journalism, Marketing, Public Relations (PR), or related field.TYPICAL EXPERIENCE:
5 years of recent relevant experience.SKILLS AND KNOWLEDGE:
Knowledge of strategic communications planning; social networking; graphic standards and corporate identity management; graphic design principles and production; news, feature, leadership presentations; script writing and editing techniques; publications development, production, and management; principles of photography and audio/video production; Web site development and maintenance; audience list maintenance, and special events coordination. Professional communication (written and verbal) and interpersonal skills, presentation and negotiation competencies, with the ability to interpret corporate goals and translate them into an effective communications/constituent relations plan. Current knowledge of regional, state and national health care and medicine issues, Northern California current events, and cultural and health care trends. Business acumen and exceptional analytic skills with the proven ability to provide innovative communication solutions to complex problems and to meet business objectives. Exceptional attention to detail with time management and organization skills, including the demonstrated ability to maintain production schedules and strictly adhere to multiple timelines and budgets. Functional knowledge of selecting/hiring third-party talent for creative services, graphic design and production, publication development and management, market research and advertising. Understanding of and experience with Lean or other process improvement philosophies and methodologies. Competency in Microsoft Office suite, including working knowledge of graphic design, data management, and statistical analysis software. Assess and understand target audience attitudes, opinions, and preferences; and then, develop communications to build consensus, awareness, or inform. Energize, mobilize, and influence by fostering productive and collaborative working relationships with internal and external constituencies, including the effective management of resources. Synthesize information and ideas across a variety of subject matter areas and to create communication plans that generate an engaging and positive reader experience. Manage, prioritize and drive multiple projects in an ever-changing environment to deliver quality products and services on-time and on-budget. Negotiate effectively with staff, senior management, vendors, media partnerships, external agencies and organizations. Identify and solve complex problems, generate actionable recommendations, and make informed decisions based on the analysis of multiple sources of information while providing new perspectives on existing solutions. Build collaborative working relationships with peers, other departments, stakeholders, management, and vendors to achieve marketing goals and corporate objectives.Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
Monday - FridayWeekend Requirements:
OccasionallyBenefits:
YesUnions:
NoThis position is work from home eligible.Position Status:
ExemptWeekly Hours:
40Employee Status:
RegularNumber of Openings:
1Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $48.72 to $73.08 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
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