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WayUp

UX Designer

WayUp, Wilmington, Delaware, us, 19894


This role is with Barclays. WayUp is partnering with Barclays to hire top talent.

Join us as a User Experience Designer at Barclays where you will be responsible for creating & implementing UX designs for USBC credit cards. We are looking for someone who has produced journey maps, workflow diagrams and interactive prototypes for clients. You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Some additional skills we’re looking for include the ability to understand and communicate success metrics, and experience with synthesizing data from research studies to identify key insights and translate them into actionable items. This role is based out of our office in Wilmington, Delaware.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To manage and improve products, and the effective execution of these products.

Accountabilities

Management and improvement of products using agile methodologies to support the monitoring of metrics such as usage, adoption, and customer satisfaction, and to support the development of roadmaps that aim to improve the efficiency and effectiveness of a product.Collaboration with stakeholders including traders, salespeople, risk managers and technology teams to align the product vision and development process.Utilisation of market research, analysis of customer feedback and monitoring of industry trends to identify new products, features or enhancements.Development and execution of reports and presentations to communicate product updates, features, requirements, acceptance criteria and success stories to relevant stakeholders, including developers.Execution of user acceptance testing to validate product concepts, identify areas for improvement, and iterate on design prototypes.Development and execution of go-to-market strategies for a smooth launch of new products or features in collaboration with marketing, sales, and customer support teams.Analyst Expectations

Will have an impact on the work of related teams within the area.Partner with other functions and business areas.Takes responsibility for end results of a team’s operational processing and activities.Escalate breaches of policies / procedure appropriately.Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.Advise and influence decision making within own area of expertise.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisation's products, services and processes within the function.Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Make evaluative judgements based on the analysis of factual information, paying attention to detail.Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.Guide and persuade team members and communicate complex / sensitive information.Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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