Amazon
Project Manager, QC Operations, Prime Video Global Operations
Amazon, Culver City, California, United States, 90232
Project Manager, QC Operations, Prime Video Global Operations
Job ID: 2719965 | Amazon.com Services LLCPrime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Joining the Prime Video Global Operations team as a Project Manager for Localization Quality Control (QC), you will play a crucial role in enhancing our product’s global reach and appeal.Your responsibilities will include driving project-specific objectives, managing quality control initiatives, and ensuring the successful delivery of projects that align with Prime Video's global business priorities in the US. Your role will be pivotal in converting program goals into practical project plans, directly enhancing the customer experience and contributing to our commitment to operational excellence.Key job responsibilities
Project Leadership:
Manage the delivery of straightforward product marketing strategies and their measurement, facilitating progress, identifying blockers, and increasing the visibility of issues, to ensure milestones and deliverables meet our high standards and stakeholder expectations.Data Management & Reporting:
Oversee the collection, analysis, and reporting of key performance indicators (KPIs) to ensure data integrity and relevance. Leverage analytics to extract insights that bolster project goals.Vendor Management:
Oversee vendor training, monitor performance against metrics and SLAs, and conduct regular performance reviews.Operational Excellence:
Recommend and promote best practices and improvements to quality control processes, customer journeys, and team tools to elevate product marketing execution.Stakeholder Management:
Collaborate with internal and external stakeholders to define project requirements, provide updates, and gather feedback, ensuring alignment and satisfaction.Risk Management:
Identify and mitigate potential project risks to ensure seamless execution and delivery.BASIC QUALIFICATIONS
Experience using data and metrics to measure impact and determine improvements2+ years of non-internship project management experiencePREFERRED QUALIFICATIONS
Bachelor’s degree in Business Administration, Project Management, or a related fieldProject management experience in quality control, localization, the technology sector, a creative agency or entertainment studioUnderstanding of global operations and the nuances of delivering content to an international audienceExceptional communication and interpersonal skills, capable of managing cross-functional teams and engaging with stakeholders at all levelsStrong analytical skills, with a keen eye for detail and the ability to process and analyze significant data volumesAbility to adapt to changing priorities and manage multiple projects simultaneously in a fast-paced environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Job ID: 2719965 | Amazon.com Services LLCPrime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Joining the Prime Video Global Operations team as a Project Manager for Localization Quality Control (QC), you will play a crucial role in enhancing our product’s global reach and appeal.Your responsibilities will include driving project-specific objectives, managing quality control initiatives, and ensuring the successful delivery of projects that align with Prime Video's global business priorities in the US. Your role will be pivotal in converting program goals into practical project plans, directly enhancing the customer experience and contributing to our commitment to operational excellence.Key job responsibilities
Project Leadership:
Manage the delivery of straightforward product marketing strategies and their measurement, facilitating progress, identifying blockers, and increasing the visibility of issues, to ensure milestones and deliverables meet our high standards and stakeholder expectations.Data Management & Reporting:
Oversee the collection, analysis, and reporting of key performance indicators (KPIs) to ensure data integrity and relevance. Leverage analytics to extract insights that bolster project goals.Vendor Management:
Oversee vendor training, monitor performance against metrics and SLAs, and conduct regular performance reviews.Operational Excellence:
Recommend and promote best practices and improvements to quality control processes, customer journeys, and team tools to elevate product marketing execution.Stakeholder Management:
Collaborate with internal and external stakeholders to define project requirements, provide updates, and gather feedback, ensuring alignment and satisfaction.Risk Management:
Identify and mitigate potential project risks to ensure seamless execution and delivery.BASIC QUALIFICATIONS
Experience using data and metrics to measure impact and determine improvements2+ years of non-internship project management experiencePREFERRED QUALIFICATIONS
Bachelor’s degree in Business Administration, Project Management, or a related fieldProject management experience in quality control, localization, the technology sector, a creative agency or entertainment studioUnderstanding of global operations and the nuances of delivering content to an international audienceExceptional communication and interpersonal skills, capable of managing cross-functional teams and engaging with stakeholders at all levelsStrong analytical skills, with a keen eye for detail and the ability to process and analyze significant data volumesAbility to adapt to changing priorities and manage multiple projects simultaneously in a fast-paced environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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