Alameda County
Training Officer, Health Care Services Agency (Promotional) - #24-5090-01
Alameda County, San Leandro, California, United States, 94579
Introduction
YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY. THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by the last day for filing. A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.
DESCRIPTION
ALAMEDA COUNTY HEALTH is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.
THE POSITION: Under general direction, plans, develops, coordinates, and oversees the administration of the Training and Development Program for assigned areas of the Health Care Services Agency (HCSA); develops policies and procedures, standards, and objectives for professional training programs and services for county staff, student professionals, private providers, and community-based organizations; identifies and defines training needs and objectives, and evaluation techniques and methodology throughout the system of care; manages the department’s continuing education certification programs; and performs related duties as assigned.
THE VACANCY: The current vacancy is located in Alameda County Health. However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas and departments.
THE IDEAL CANDIDATE: In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes:
Possess a robust ability to assess the training and development needs of diverse organizational groups and programs.
Extensive experience in leveraging Learning Management Systems (LMS) to enhance organizational learning and development.
Demonstrate exceptional written and verbal communication skills, enabling effective interaction with a wide range of audiences in various contexts.
Excel in establishing and maintaining cooperative work relationships and partnerships with county departments, other agencies, and the community.
Leadership skills and a solid understanding of management principles and best practices, adept at work planning, employee supervision, and resource allocation.
Highly organized, with a keen attention to detail, ensuring that job processes, tasks, and work products are completed accurately.
Demonstrated capacity to work effectively with individuals from diverse cultural, interpersonal, and motivational backgrounds.
Apply analytical problem-solving techniques to make informed decisions, evaluations, and recommendations.
Expertise in budget development, administrative tasks, data analysis, and report preparation.
MINIMUM QUALIFICATIONS
Education: Possession of a Bachelor’s degree from an accredited university in business administration, human resources, organizational development, health care administration, social work, counseling, clinical or educational psychology or a closely related field.
Experience: The equivalent of three years full-time experience in planning, developing, coordinating the administration of staff and student training and development programs and services in a health care setting; or developing, administering, or coordinating Human Resources related training to staff in the areas of workforce wellness, recruiting, performance management, employee relations, or other human resources discipline.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
Knowledge of evaluation methodologies.
Principles and best practices of training and development.
Principles and practices of Human Resource Management Program planning and evaluation.
Organizational learning, development, and consultation.
Current trends, research, and legislation affecting training and development programs and services.
Principles and best practices of marketing concepts and techniques.
Community organizational and public/private partnership dynamics and development.
Strategic planning and implementation, and project management.
Practices and techniques of administrative analysis, evaluation, and report preparation.
Management principles and best practices including work planning, employee supervision, and resource allocation.
Computer applications and technology related to the work.
Office administrative practices and procedures including records management and the operation of standard office equipment.
Ability to:
Communicate effectively both orally and in writing.
Make sound decisions and recommendations.
Apply analytical problem-solving techniques.
Assess training and development needs of multiple organizational groups and programs.
Perform methodologically sound evaluations.
Provide effective leadership.
Plan, organize, and prioritize work.
Provide budget development and other data analysis.
Demonstrate interpersonal sensitivity.
Establish and maintain cooperative work relationships with county departments, other agencies, and the community.
Work independently.
EXAMINATION COMPONENTS
THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
Deadline for Filing: 5:00:00 PM Monday, September 9, 2024
Review of Minimum Qualifications: September 18, 2024
Civil Service Oral Examination/Departmental Hiring Interviews: Week of October 21, 2024
Notification of Results: Monday, October 28, 2024
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN. Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. These benefits include but are not limited to:
Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Basic Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Retirement Plan - (Defined Benefit Pension Plan)
11 paid holidays
Vacation and sick leave accrual
Employee Assistance Program
Conclusion
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add accepted addresses to any email blocking or spam filtering program you may use. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. If you have questions, please go to our website at hrs.alamedacountyca.gov.
DISASTER SERVICE WORKER: All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect.
EQUAL EMPLOYMENT OPPORTUNITY: Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.
#J-18808-Ljbffr
YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY. THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by the last day for filing. A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.
DESCRIPTION
ALAMEDA COUNTY HEALTH is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.
THE POSITION: Under general direction, plans, develops, coordinates, and oversees the administration of the Training and Development Program for assigned areas of the Health Care Services Agency (HCSA); develops policies and procedures, standards, and objectives for professional training programs and services for county staff, student professionals, private providers, and community-based organizations; identifies and defines training needs and objectives, and evaluation techniques and methodology throughout the system of care; manages the department’s continuing education certification programs; and performs related duties as assigned.
THE VACANCY: The current vacancy is located in Alameda County Health. However, the eligible list resulting from this recruitment may be used to fill future vacancies in other program areas and departments.
THE IDEAL CANDIDATE: In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes:
Possess a robust ability to assess the training and development needs of diverse organizational groups and programs.
Extensive experience in leveraging Learning Management Systems (LMS) to enhance organizational learning and development.
Demonstrate exceptional written and verbal communication skills, enabling effective interaction with a wide range of audiences in various contexts.
Excel in establishing and maintaining cooperative work relationships and partnerships with county departments, other agencies, and the community.
Leadership skills and a solid understanding of management principles and best practices, adept at work planning, employee supervision, and resource allocation.
Highly organized, with a keen attention to detail, ensuring that job processes, tasks, and work products are completed accurately.
Demonstrated capacity to work effectively with individuals from diverse cultural, interpersonal, and motivational backgrounds.
Apply analytical problem-solving techniques to make informed decisions, evaluations, and recommendations.
Expertise in budget development, administrative tasks, data analysis, and report preparation.
MINIMUM QUALIFICATIONS
Education: Possession of a Bachelor’s degree from an accredited university in business administration, human resources, organizational development, health care administration, social work, counseling, clinical or educational psychology or a closely related field.
Experience: The equivalent of three years full-time experience in planning, developing, coordinating the administration of staff and student training and development programs and services in a health care setting; or developing, administering, or coordinating Human Resources related training to staff in the areas of workforce wellness, recruiting, performance management, employee relations, or other human resources discipline.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
Knowledge of evaluation methodologies.
Principles and best practices of training and development.
Principles and practices of Human Resource Management Program planning and evaluation.
Organizational learning, development, and consultation.
Current trends, research, and legislation affecting training and development programs and services.
Principles and best practices of marketing concepts and techniques.
Community organizational and public/private partnership dynamics and development.
Strategic planning and implementation, and project management.
Practices and techniques of administrative analysis, evaluation, and report preparation.
Management principles and best practices including work planning, employee supervision, and resource allocation.
Computer applications and technology related to the work.
Office administrative practices and procedures including records management and the operation of standard office equipment.
Ability to:
Communicate effectively both orally and in writing.
Make sound decisions and recommendations.
Apply analytical problem-solving techniques.
Assess training and development needs of multiple organizational groups and programs.
Perform methodologically sound evaluations.
Provide effective leadership.
Plan, organize, and prioritize work.
Provide budget development and other data analysis.
Demonstrate interpersonal sensitivity.
Establish and maintain cooperative work relationships with county departments, other agencies, and the community.
Work independently.
EXAMINATION COMPONENTS
THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position.
RECRUITMENT AND SELECTION PLAN
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
Deadline for Filing: 5:00:00 PM Monday, September 9, 2024
Review of Minimum Qualifications: September 18, 2024
Civil Service Oral Examination/Departmental Hiring Interviews: Week of October 21, 2024
Notification of Results: Monday, October 28, 2024
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN. Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. These benefits include but are not limited to:
Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Basic Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Retirement Plan - (Defined Benefit Pension Plan)
11 paid holidays
Vacation and sick leave accrual
Employee Assistance Program
Conclusion
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add accepted addresses to any email blocking or spam filtering program you may use. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. If you have questions, please go to our website at hrs.alamedacountyca.gov.
DISASTER SERVICE WORKER: All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect.
EQUAL EMPLOYMENT OPPORTUNITY: Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.
#J-18808-Ljbffr