Pacific School of Religion
IT and Media Support Specialist
Pacific School of Religion, Berkeley, California, United States, 94709
Are you a tech-savvy professional with a passion for solving problems and helping others? Do you thrive in a dynamic environment where your expertise makes a real impact? If so, Pacific School of Religion (PSR) invites you to join our team as an IT and Media Support Specialist!
At PSR, we are dedicated to fostering a diverse and inclusive community committed to social justice and transformative education. Our campus is vibrant, our community is engaged, and our mission is inspiring. Now, we need a dynamic IT and Media Support Specialist to help us elevate our technological capabilities and support our faculty, staff, and students.
As our IT and Media Support Specialist, you will be the go-to person for all things tech-related. From managing hardware and software inventories to resolving issues for local and remote users, your role is crucial in ensuring our technology infrastructure runs smoothly. You will support classroom and meeting data connectivity, AV setups, and user training, making a tangible difference in the day-to-day operations of our institution.
What You’ll Do
Tech Troubleshooting:
Provide on-site and remote support for desktop systems, software, and peripherals.User Support:
Respond to and resolve end-user incidents promptly, ensuring high satisfaction.Equipment Management:
Install, configure, and maintain hardware and software, and manage inventory.Training:
Empower users with training on hardware, software, and systems.AV Expertise:
Run audio-visual setups for events, ensuring flawless presentations.Project Management:
Lead technology projects, from migrations to new solution implementations.Collaboration:
Work with outsourced IT partners to resolve issues and improve systems.Documentation:
Maintain detailed records of support activities and resolutions.Qualifications
Bachelor’s degree and three years of experience, or equivalent combination of education and experience.Proficient in deploying and troubleshooting hardware and peripherals.Experienced in handling conference room setups, Zoom/Teams conferencing, telephony systems, and collaboration tools.Proven ability as a desktop technician to resolve complex technical issues.Strong communication skills and the ability to manage competing priorities.
Why Join Us?
At PSR, you will be part of a mission-driven team that values innovation, collaboration, and professional growth. You will have the opportunity to make a significant impact on our community while advancing your career in a supportive and engaging environment.
Ready to take on this exciting challenge? Apply today and be a key player in our journey towards technological excellence! Interested candidates should submit their resume and cover letter.
At Pacific School of Religion, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our faculty, our students, and our community. PSR is proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact our Human Resource Department or call us at (510) 849-8116.
At PSR, we are dedicated to fostering a diverse and inclusive community committed to social justice and transformative education. Our campus is vibrant, our community is engaged, and our mission is inspiring. Now, we need a dynamic IT and Media Support Specialist to help us elevate our technological capabilities and support our faculty, staff, and students.
As our IT and Media Support Specialist, you will be the go-to person for all things tech-related. From managing hardware and software inventories to resolving issues for local and remote users, your role is crucial in ensuring our technology infrastructure runs smoothly. You will support classroom and meeting data connectivity, AV setups, and user training, making a tangible difference in the day-to-day operations of our institution.
What You’ll Do
Tech Troubleshooting:
Provide on-site and remote support for desktop systems, software, and peripherals.User Support:
Respond to and resolve end-user incidents promptly, ensuring high satisfaction.Equipment Management:
Install, configure, and maintain hardware and software, and manage inventory.Training:
Empower users with training on hardware, software, and systems.AV Expertise:
Run audio-visual setups for events, ensuring flawless presentations.Project Management:
Lead technology projects, from migrations to new solution implementations.Collaboration:
Work with outsourced IT partners to resolve issues and improve systems.Documentation:
Maintain detailed records of support activities and resolutions.Qualifications
Bachelor’s degree and three years of experience, or equivalent combination of education and experience.Proficient in deploying and troubleshooting hardware and peripherals.Experienced in handling conference room setups, Zoom/Teams conferencing, telephony systems, and collaboration tools.Proven ability as a desktop technician to resolve complex technical issues.Strong communication skills and the ability to manage competing priorities.
Why Join Us?
At PSR, you will be part of a mission-driven team that values innovation, collaboration, and professional growth. You will have the opportunity to make a significant impact on our community while advancing your career in a supportive and engaging environment.
Ready to take on this exciting challenge? Apply today and be a key player in our journey towards technological excellence! Interested candidates should submit their resume and cover letter.
At Pacific School of Religion, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our faculty, our students, and our community. PSR is proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact our Human Resource Department or call us at (510) 849-8116.