New Balance Athletics, Inc.
Studio Operations Manager, Global Content Factory
New Balance Athletics, Inc., Brighton, Massachusetts, us, 02135
Who We Are:Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.JOB MISSION:TheStudio Operations Manager, Global Content Factoryis a leader in the in-house photography studio and manager of the studio operations team. The Studio Ops Manager is responsible for overseeing all operational aspects of Content Factory, leading with communication, innovation, and creativity as top priorities; and ensuring the studio team has everything they need to deliver the highest quality work and optimum value for the Brand. As the lead for day-to-day operations, the Studio Ops Manager must be highly collaborative, have strength in team building, and drive partnership with the Creative Manager and Producer, across the creative and operations teams.The Studio Ops Manager plays a pivotal role in ensuring the efficient and effective functioning of the studio's day-to-day operations by managing the process from intake of brief through to delivery of final assets including intake & scheduling of work, ensuring timelines are met, optimizing workflow, management of samples, producing shoots, resource management, quarterly metrics reporting & analysis, and budget & vendor/talent management. They are the main contact for project standing & readiness for the season.MAJOR ACCOUNTABILITIES:Partners with Creative Manager and Producer for overall studio successand ,anages Sample Management team
Manages all projects and drives communications (clarifying the brief, timing expectations, etc.) with business owners, primarily in marketing and reaching across the organization
Build & manage strong relationships with cross functional & cross departmental teams
Drives workflow, assigning priorities from photography to retouching, partnering with the creative ops team on timelines, Producers on production timing, and Associate Photography Manager for post-production
Evaluates level of effort, identifies bottlenecks and recommends solutions to streamline workflow
Schedules shoots and projects in Workhorse platform
Tracks monthly metrics and identifies trends within the team
Partners with Creative Manager in ordering of prop equipment, set parts, and software
Manages budget while providing visibility to Creative Manager and broader leadership
Facilitates accounting and system set up for invoicing and payment to vendors, contractors, and agencies.
REQUIREMENTS & QUALIFICATIONS:5-7 years photo studio management with extensive experience team building and communicating across all levels
High level knowledge of post-production processes and digital asset management platforms
Intermediate experience with workflows, including Mac OS, Adobe Creative Suite, file management, project management
Flexible, productivity-focused, and quick problem solver with ability to manage multiple projects simultaneously
Good communication skills to ensure team members are aligned and clear on priorities
Excellent ability to collaborate with team members in multiple locations
Excel, and Microsoft Suite proficient and experience with Asana, Widen, Workhorse and GlobalEdit, is a plus
Expected to work from New Balance Boston Headquarters studio a minimum of 3 days per week
Regular Associate BenefitsOur products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.Flexible Work ScheduleFor decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.Equal Opportunity EmployerNew Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Manages all projects and drives communications (clarifying the brief, timing expectations, etc.) with business owners, primarily in marketing and reaching across the organization
Build & manage strong relationships with cross functional & cross departmental teams
Drives workflow, assigning priorities from photography to retouching, partnering with the creative ops team on timelines, Producers on production timing, and Associate Photography Manager for post-production
Evaluates level of effort, identifies bottlenecks and recommends solutions to streamline workflow
Schedules shoots and projects in Workhorse platform
Tracks monthly metrics and identifies trends within the team
Partners with Creative Manager in ordering of prop equipment, set parts, and software
Manages budget while providing visibility to Creative Manager and broader leadership
Facilitates accounting and system set up for invoicing and payment to vendors, contractors, and agencies.
REQUIREMENTS & QUALIFICATIONS:5-7 years photo studio management with extensive experience team building and communicating across all levels
High level knowledge of post-production processes and digital asset management platforms
Intermediate experience with workflows, including Mac OS, Adobe Creative Suite, file management, project management
Flexible, productivity-focused, and quick problem solver with ability to manage multiple projects simultaneously
Good communication skills to ensure team members are aligned and clear on priorities
Excellent ability to collaborate with team members in multiple locations
Excel, and Microsoft Suite proficient and experience with Asana, Widen, Workhorse and GlobalEdit, is a plus
Expected to work from New Balance Boston Headquarters studio a minimum of 3 days per week
Regular Associate BenefitsOur products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.Flexible Work ScheduleFor decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.Equal Opportunity EmployerNew Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.