PartsSource
Manager, Corporate Communications
PartsSource, Hudson, Ohio, United States, 44236
About PartsSource
PartsSource is the
leading B2B e-commerce marketplace
for US healthcare, helping healthcare providers to automate the purchasing of MedTech repair parts and services through a modern procurement experience while driving improved cost, quality, and reliability throughout the healthcare supply chain. We are
growing rapidly
as providers shift their purchasing toward e-commerce and away from manual processes. We are
uniquely positioned
to address key challenges impacting mission-critical operations related to rising input costs, skill shortages, and supply chain disruptions. Bain Capital's 2021 investment in PartsSource further propels us to realize our Vision: Ensure the quality, safety, and availability of mission-critical assets to improve health outcomes.
Our platform
automates the procurement process
enabling the medical equipment service industry in their acquisition, repair and life cycle management of medical parts. The company's cloud software and marketplace technology tools help
over 3,500 hospitals
to source on-demand parts and services from over 6,000 OEMs and thousands of repair techs. PartsSource delivers strong value to customers through an "Amazon" like experience featuring preferred pricing, automated ordering, and formulary analytics to benchmark spend and drive greater supply chain intelligence.
From our founding in 2001 as the industry's first online, fully integrated medical products marketplace, to the creation of our award-winning flagship solution, PartsSource Pro, PartsSource has evolved to become a leader in the digital transformation of the healthcare technology supply chain and indispensable partner to more than half of U.S. hospitals and thousands of equipment suppliers and independent service providers.
Bain Capital's 2021 investment in PartsSource provides capital, expertise, and key partnerships further accelerating PartsSource's growth. Bain Capital, one of the world's leading private multi-asset investment firms with approximately $150 billion in assets under management, seeks to create lasting impact for their investors, teams, businesses, and the communities in which they live.
Job Summary:
We are seeking a dynamic and experienced Manager of Corporate Communications to join our team in the fast-paced and impactful field of healthcare software technology. In this role, you will be responsible for developing and executing comprehensive communication strategies that enhance the organization's reputation, engage stakeholders, and drive effective internal and external communications. Your expertise will play a vital role in conveying our company's mission, achievements, and initiatives to various audiences.
Duties/Responsibilities:Develop and implement a cohesive corporate communication strategy that aligns with the organization's goals and objectives.Identify key target audiences, both internal and external, and tailor communication strategies accordingly.Collaborate with cross-functional teams to ensure consistent messaging across all communication channels.Establish and maintain strong relationships with media representatives, journalists, and influencers in the healthcare sector.Manage media inquiries effectively, ensuring accurate and timely responses.Proactively pitch positive stories and manage crisis communication if necessary.Create and oversee internal communication programs that foster employee engagement, alignment, and awareness of organizational news and updates.Coordinate town hall meetings, employee newsletters, and other communication initiatives to facilitate transparent and effective internal communication.Develop high-quality written and visual content for various communication mediums, including press releases, articles, social media posts, presentations, and website updates.Ensure content accuracy and consistency while adapting the tone and style for different audiences.Plan and execute social media content and public relations campaigns to promote company services, company achievements, community involvement, etc.Collaborate with marketing teams to integrate PR efforts with broader marketing initiatives.Develop and maintain a crisis communication plan to handle potential PR crises, ensuring a swift and effective response to mitigate reputational risks.Engage with stakeholders such as healthcare professionals, regulatory bodies, and community organizations to nurture positive relationships and gather feedback.Monitor and evaluate the effectiveness of communication campaigns using relevant metrics and adjust strategies as needed for continuous improvement.Provide regular reports to leadership on communication activities and their impact.Required Skills/Abilities:
Excellent written and verbal communication skills.Proficiency in using various communication tools and platforms.Ability to work under pressure, handle sensitive information, and manage crisis situations.Demonstrated leadership skills and the ability to collaborate across departments.Experience in media relations, crisis communication, and stakeholder engagement.Creative thinking and the ability to adapt communication styles for different audiences.Professionalism, integrity, and a passion for contributing to the healthcare sector.Education and Experience:
Bachelor's degree in Communications, Public Relations, Journalism, or a related field is required. Master's degree is a plus.7-9 years' experience in corporate communications, with a focus on the healthcare industry is required, including 5+ years of experience with social media and PR.Proven track record of developing and implementing successful communication strategies is required.Strong understanding of healthcare terminology, industry trends, and regulatory considerations is required.Graphic design and Marketo experience are a plus.Who We Want to Meet
You're a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clientsYou're a problem solver, always looking to find ways to work towards a win-win solutionYou're a strong influencer- able to gain the trust and confidence of leadership teams to drive changeYou don't settle for the status quo. You're always improving upon processes and tools to find simpler and better ways to work.You're accountable. You do what you say you're going to do. And when you mess up- you own it, learn from it, and move on.Benefits & Perks
Competitive salary package inclusive of base salary, incentive bonus structure, and equity incentive plan; with a full benefits package (including a 401k match, employer-paid college debt redux, and more).An inclusive PartsSource community - work alongside other smart, passionate peopleGrowing company investing in and committed to developing the careers of our employees.Hybrid work environment where you get the benefits of flexibility, socialization, and productivityA chance to revolutionize Healthcare with evidence-based decision-making on the world's leading Procure-to-Pay platform!
Interested?
We'd love to hear from you and explore the possibilities. Please send us your resume along with an optional cover letter detailing why you're an excellent candidate.
Diversity Statement
We are an
Equal Opportunity Employer
committed to building an inclusive and diverse environment where everyone's individuality is respected, and everyone has an identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.
Legal authorization to work in the U.S. is required.
No Agency or Recruiter submissions will be accepted.
PartsSource is the
leading B2B e-commerce marketplace
for US healthcare, helping healthcare providers to automate the purchasing of MedTech repair parts and services through a modern procurement experience while driving improved cost, quality, and reliability throughout the healthcare supply chain. We are
growing rapidly
as providers shift their purchasing toward e-commerce and away from manual processes. We are
uniquely positioned
to address key challenges impacting mission-critical operations related to rising input costs, skill shortages, and supply chain disruptions. Bain Capital's 2021 investment in PartsSource further propels us to realize our Vision: Ensure the quality, safety, and availability of mission-critical assets to improve health outcomes.
Our platform
automates the procurement process
enabling the medical equipment service industry in their acquisition, repair and life cycle management of medical parts. The company's cloud software and marketplace technology tools help
over 3,500 hospitals
to source on-demand parts and services from over 6,000 OEMs and thousands of repair techs. PartsSource delivers strong value to customers through an "Amazon" like experience featuring preferred pricing, automated ordering, and formulary analytics to benchmark spend and drive greater supply chain intelligence.
From our founding in 2001 as the industry's first online, fully integrated medical products marketplace, to the creation of our award-winning flagship solution, PartsSource Pro, PartsSource has evolved to become a leader in the digital transformation of the healthcare technology supply chain and indispensable partner to more than half of U.S. hospitals and thousands of equipment suppliers and independent service providers.
Bain Capital's 2021 investment in PartsSource provides capital, expertise, and key partnerships further accelerating PartsSource's growth. Bain Capital, one of the world's leading private multi-asset investment firms with approximately $150 billion in assets under management, seeks to create lasting impact for their investors, teams, businesses, and the communities in which they live.
Job Summary:
We are seeking a dynamic and experienced Manager of Corporate Communications to join our team in the fast-paced and impactful field of healthcare software technology. In this role, you will be responsible for developing and executing comprehensive communication strategies that enhance the organization's reputation, engage stakeholders, and drive effective internal and external communications. Your expertise will play a vital role in conveying our company's mission, achievements, and initiatives to various audiences.
Duties/Responsibilities:Develop and implement a cohesive corporate communication strategy that aligns with the organization's goals and objectives.Identify key target audiences, both internal and external, and tailor communication strategies accordingly.Collaborate with cross-functional teams to ensure consistent messaging across all communication channels.Establish and maintain strong relationships with media representatives, journalists, and influencers in the healthcare sector.Manage media inquiries effectively, ensuring accurate and timely responses.Proactively pitch positive stories and manage crisis communication if necessary.Create and oversee internal communication programs that foster employee engagement, alignment, and awareness of organizational news and updates.Coordinate town hall meetings, employee newsletters, and other communication initiatives to facilitate transparent and effective internal communication.Develop high-quality written and visual content for various communication mediums, including press releases, articles, social media posts, presentations, and website updates.Ensure content accuracy and consistency while adapting the tone and style for different audiences.Plan and execute social media content and public relations campaigns to promote company services, company achievements, community involvement, etc.Collaborate with marketing teams to integrate PR efforts with broader marketing initiatives.Develop and maintain a crisis communication plan to handle potential PR crises, ensuring a swift and effective response to mitigate reputational risks.Engage with stakeholders such as healthcare professionals, regulatory bodies, and community organizations to nurture positive relationships and gather feedback.Monitor and evaluate the effectiveness of communication campaigns using relevant metrics and adjust strategies as needed for continuous improvement.Provide regular reports to leadership on communication activities and their impact.Required Skills/Abilities:
Excellent written and verbal communication skills.Proficiency in using various communication tools and platforms.Ability to work under pressure, handle sensitive information, and manage crisis situations.Demonstrated leadership skills and the ability to collaborate across departments.Experience in media relations, crisis communication, and stakeholder engagement.Creative thinking and the ability to adapt communication styles for different audiences.Professionalism, integrity, and a passion for contributing to the healthcare sector.Education and Experience:
Bachelor's degree in Communications, Public Relations, Journalism, or a related field is required. Master's degree is a plus.7-9 years' experience in corporate communications, with a focus on the healthcare industry is required, including 5+ years of experience with social media and PR.Proven track record of developing and implementing successful communication strategies is required.Strong understanding of healthcare terminology, industry trends, and regulatory considerations is required.Graphic design and Marketo experience are a plus.Who We Want to Meet
You're a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clientsYou're a problem solver, always looking to find ways to work towards a win-win solutionYou're a strong influencer- able to gain the trust and confidence of leadership teams to drive changeYou don't settle for the status quo. You're always improving upon processes and tools to find simpler and better ways to work.You're accountable. You do what you say you're going to do. And when you mess up- you own it, learn from it, and move on.Benefits & Perks
Competitive salary package inclusive of base salary, incentive bonus structure, and equity incentive plan; with a full benefits package (including a 401k match, employer-paid college debt redux, and more).An inclusive PartsSource community - work alongside other smart, passionate peopleGrowing company investing in and committed to developing the careers of our employees.Hybrid work environment where you get the benefits of flexibility, socialization, and productivityA chance to revolutionize Healthcare with evidence-based decision-making on the world's leading Procure-to-Pay platform!
Interested?
We'd love to hear from you and explore the possibilities. Please send us your resume along with an optional cover letter detailing why you're an excellent candidate.
Diversity Statement
We are an
Equal Opportunity Employer
committed to building an inclusive and diverse environment where everyone's individuality is respected, and everyone has an identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.
Legal authorization to work in the U.S. is required.
No Agency or Recruiter submissions will be accepted.