Sodexo
Senior Manager, Audio Visual & Technical Services
Sodexo, Minneapolis, Minnesota, United States, 55405
**Unit Description**
The **Senior Manager, Audio Visual & Technical Services** leads AV/Tech performance and experience throughout Northstar 8, the Skyboxes, the Skygarden, the Rosewood Room and Northstar Golf Club, in respect of audio-visual elements. The **Senior Manager, Audio Visual & Technical Services**
also provides general audio-visual and IT support to the General Store, Northstar Cafeteria, Krona Café, and the Walkin' Dog.
The **Senior Manager, Audio Visual & Technical Services**
reports directly to the General Manager.
Key duties of the **Senior Manager, Audio Visual & Technical Services** :
+ Execute all AV and IT needs for all hospitality features, including Northstar 8 and the Skyboxes, including but not limited to, setting up and tearing down events, tenant move ins/ outs, and any general client, attendee, tenant, or member support
+ Collaborate with event planners and operations teams to ensure seamless AV and IT execution of events, addressing any client concerns and special requests
+ Ensure ongoing operability of high-speed and secure internet throughout all areas. Arrange customer Wi-Fi subnetworks, SSIDs and other client arrangements
+ Presents upsell and enhancement opportunities during the planning phase to generate post-contract revenue for Northstar 8 and the Skyboxes
+ Ensure that all audio-visual equipment, including sound systems, projectors, screens, and lighting, are well-maintained and fully operational for events and daily use. This includes regular inspections, troubleshooting, and coordinating repairs or replacements with vendors as needed
+ Arrange occasional specialty AV beyond the built-in on-site features
+ Coordinate with network maintenance, managed Wi-Fi and other vendors to ensure customer service and satisfaction
+ Foster a positive work environment and provide leadership and guidance ensuring exceptional hospitality and service delivery to clients, attendees, and members
+ Ensure intended operability of access controls and credentials
+ Ensure the ongoing training and operability of golf simulators and coordinate any necessary repairs
+ Assist in ensuring the ongoing operability of the building app. Collaborate with Owner to continuously enhance
+ Step-in to fulfill operational tasks and duties in areas where employees have not yet been hired or when backfilling is required
**The Good Eating Company was cooked up in London in 1999 around the kitchen table, over several bottles of Ribera del Duero. We had the dream of bringing restaurant-quality food to onsite dining - at a time when uninspiring sandwiches and soggy salads were typically on offer. We're passionate about delectable, fresh food. We take pride in crafting imaginative and well-balanced dishes daily, with a straightforward philosophy: collaborating with forward-thinking organizations that value their members and seek exceptional, creative dining experiences.**
**To Learn more about the click here - The**
**Good Eating Company (https://www.goodeatingcompanyus.com/)**
**.**
**What We Offer**
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
**Qualifications & Requirements**
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of work experience in audio visual or technical support or related field
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
**Location**
_US-MN-MINNEAPOLIS_
**System ID**
_975460_
**Category**
_Facilities_
**Relocation Type**
_No_
**Employment Status**
_Full-Time_
**Posted Range**
_$67300 to $101640_
**Company : Segment Desc**
_CORPORATE SERVICES SEGMENT (US)_
_On-Site_
The **Senior Manager, Audio Visual & Technical Services** leads AV/Tech performance and experience throughout Northstar 8, the Skyboxes, the Skygarden, the Rosewood Room and Northstar Golf Club, in respect of audio-visual elements. The **Senior Manager, Audio Visual & Technical Services**
also provides general audio-visual and IT support to the General Store, Northstar Cafeteria, Krona Café, and the Walkin' Dog.
The **Senior Manager, Audio Visual & Technical Services**
reports directly to the General Manager.
Key duties of the **Senior Manager, Audio Visual & Technical Services** :
+ Execute all AV and IT needs for all hospitality features, including Northstar 8 and the Skyboxes, including but not limited to, setting up and tearing down events, tenant move ins/ outs, and any general client, attendee, tenant, or member support
+ Collaborate with event planners and operations teams to ensure seamless AV and IT execution of events, addressing any client concerns and special requests
+ Ensure ongoing operability of high-speed and secure internet throughout all areas. Arrange customer Wi-Fi subnetworks, SSIDs and other client arrangements
+ Presents upsell and enhancement opportunities during the planning phase to generate post-contract revenue for Northstar 8 and the Skyboxes
+ Ensure that all audio-visual equipment, including sound systems, projectors, screens, and lighting, are well-maintained and fully operational for events and daily use. This includes regular inspections, troubleshooting, and coordinating repairs or replacements with vendors as needed
+ Arrange occasional specialty AV beyond the built-in on-site features
+ Coordinate with network maintenance, managed Wi-Fi and other vendors to ensure customer service and satisfaction
+ Foster a positive work environment and provide leadership and guidance ensuring exceptional hospitality and service delivery to clients, attendees, and members
+ Ensure intended operability of access controls and credentials
+ Ensure the ongoing training and operability of golf simulators and coordinate any necessary repairs
+ Assist in ensuring the ongoing operability of the building app. Collaborate with Owner to continuously enhance
+ Step-in to fulfill operational tasks and duties in areas where employees have not yet been hired or when backfilling is required
**The Good Eating Company was cooked up in London in 1999 around the kitchen table, over several bottles of Ribera del Duero. We had the dream of bringing restaurant-quality food to onsite dining - at a time when uninspiring sandwiches and soggy salads were typically on offer. We're passionate about delectable, fresh food. We take pride in crafting imaginative and well-balanced dishes daily, with a straightforward philosophy: collaborating with forward-thinking organizations that value their members and seek exceptional, creative dining experiences.**
**To Learn more about the click here - The**
**Good Eating Company (https://www.goodeatingcompanyus.com/)**
**.**
**What We Offer**
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
**Qualifications & Requirements**
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of work experience in audio visual or technical support or related field
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
**Location**
_US-MN-MINNEAPOLIS_
**System ID**
_975460_
**Category**
_Facilities_
**Relocation Type**
_No_
**Employment Status**
_Full-Time_
**Posted Range**
_$67300 to $101640_
**Company : Segment Desc**
_CORPORATE SERVICES SEGMENT (US)_
_On-Site_