ConsultNet
Technical Writer
ConsultNet, Cleveland, Ohio, United States, 44115
Technical Writer
100% Remote
Direct Hire
Essential Job Duties (We'll trust you to):
Develop a strong understanding of our end users and product suite
Maintain our external-facing support sites (Zendesk) with up-to-date documentation and help articles
Research, draft, and design client-facing documentation including user guides, feature tours (in-product tool), contextual help prompts, FAQs, and release notes and summaries.
Manage a high volume of projects to keep pace with multiple development teams
Adhere to style guides for a suite of standard documentation deliverables
Generate creative ideas to evolve our styles, processes, and tools
Support the development of internal process documentation
Minimum Qualifications (You'll need to have):
3+ years of technical writing experience or related field
Ability to comprehend and translate technical concepts for a variety of audiences
Ability to create informative, accurate, and user-friendly software documentation
Strong project management skills, including experience in managing and organizing multiple projects with variable timelines.
Ability to collaborate with all levels of staff and management, including business specialists, product managers, engineers, and senior management.
Knowledge, Skills, Abilities Preferred (we'd love to see):
Experience with instructional writing or design
Experience developing documentation for enterprise (B2B) software applications or other relevant writing experience
Experience creating and maintaining documentation for multiple product variants or custom deployments
; basic HTML and CSS
Experience with MS Word, Adobe CC including InDesign, Photoshop, InCopy, and Acrobat Pro
A good understanding of B2B software
Experience with grants management
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at
.
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
100% Remote
Direct Hire
Essential Job Duties (We'll trust you to):
Develop a strong understanding of our end users and product suite
Maintain our external-facing support sites (Zendesk) with up-to-date documentation and help articles
Research, draft, and design client-facing documentation including user guides, feature tours (in-product tool), contextual help prompts, FAQs, and release notes and summaries.
Manage a high volume of projects to keep pace with multiple development teams
Adhere to style guides for a suite of standard documentation deliverables
Generate creative ideas to evolve our styles, processes, and tools
Support the development of internal process documentation
Minimum Qualifications (You'll need to have):
3+ years of technical writing experience or related field
Ability to comprehend and translate technical concepts for a variety of audiences
Ability to create informative, accurate, and user-friendly software documentation
Strong project management skills, including experience in managing and organizing multiple projects with variable timelines.
Ability to collaborate with all levels of staff and management, including business specialists, product managers, engineers, and senior management.
Knowledge, Skills, Abilities Preferred (we'd love to see):
Experience with instructional writing or design
Experience developing documentation for enterprise (B2B) software applications or other relevant writing experience
Experience creating and maintaining documentation for multiple product variants or custom deployments
; basic HTML and CSS
Experience with MS Word, Adobe CC including InDesign, Photoshop, InCopy, and Acrobat Pro
A good understanding of B2B software
Experience with grants management
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at
.
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.