Medical Mutual of Ohio
Lead User Experience Designer
Medical Mutual of Ohio, Brooklyn, Ohio, United States,
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Medical Mutual’ s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.
This role is hybrid with 1-2 days/week on site in Brooklyn, Ohio.
User Experience Designer - Lead
Monitors and reviews project intake to balance out the team’s workload. Leads the development and creation of the user experience for digital platforms by developing and executing studies while working effectively within technical, creative, and budgetary constraints.
Leads cross functional team members and projects to deliver best in class experiences. Creates and facilitates workshops and other research methods to understand user needs and translate them into project requirements. Leads and guides other UX team members through the utilization of processes and designs that adhere to brand and usability standards. Reviews and analyzes feedback and data from research sessions, literature reviews and incorporates these findings into their decision process to make strategic decisions that align to corporate goals.
Responsibilities
Develops, conducts, analyzes and presents findings from a variety of design and usability research initiatives on current applications and for future initiatives
Develops and maintains usability and/or design standards based on research outcomes and industry best practices
Prioritizes work and methods of research for all agile projects assigned to them and also other team members by working closely with stakeholders and team members
Reviews deliverables, sites and apps to ensure they are meeting design and usability standards
Performs other duties as assigned.
Medical Mutual’ s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.
This role is hybrid with 1-2 days/week on site in Brooklyn, Ohio.
User Experience Designer - Lead
Monitors and reviews project intake to balance out the team’s workload. Leads the development and creation of the user experience for digital platforms by developing and executing studies while working effectively within technical, creative, and budgetary constraints.
Leads cross functional team members and projects to deliver best in class experiences. Creates and facilitates workshops and other research methods to understand user needs and translate them into project requirements. Leads and guides other UX team members through the utilization of processes and designs that adhere to brand and usability standards. Reviews and analyzes feedback and data from research sessions, literature reviews and incorporates these findings into their decision process to make strategic decisions that align to corporate goals.
Responsibilities
Develops, conducts, analyzes and presents findings from a variety of design and usability research initiatives on current applications and for future initiatives
Develops and maintains usability and/or design standards based on research outcomes and industry best practices
Prioritizes work and methods of research for all agile projects assigned to them and also other team members by working closely with stakeholders and team members
Reviews deliverables, sites and apps to ensure they are meeting design and usability standards
Performs other duties as assigned.