City and County of Denver
Library Program Associate (40 hours/week) - Central Library
City and County of Denver, Denver, Colorado, United States, 80204
About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
As a
Library Programming Associate
for the Central Library, you will create positive experiences for library customers by providing programming and outreach designed to educate and promote library technology usage to a wide variety of audiences. CTC customers include DPL priority populations: BIPOC, vulnerable youth, people who are digitally isolated, unemployed, unhoused, navigating mental and physical health, immigrants, refugees, and older adults. You'll provide excellent trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. Collaborate with CTC Supervisor and colleagues to ensure high-quality customer service including at busy public service desks, programming, community engagement, and outreach. Plan, design, implement, and evaluate programs and events on a regular basis for families and children of all ages. Develop and implement customer and staff technology training, instruction plans and materials. Act as a main point of contact for staff and customers seeking assistance with computers and technology, including staffing a busy public service desk and a community makerspace. Provide one-on-one and group training to customers and staff on the use of various types of technology, ranging from using a mouse to 3D printing and web development.
Travel around the Denver Metro area and other DPL branches in order to build and maintain community partnerships. Communicate effectively about issues and initiatives with customers, staff, and administration. Participate in relevant library committee work by leading meetings or contributing as a member. Work closely with the CTC Supervisor and provide backup and support for programming planned and hosted by the library when needed. Support other library functions as needed.
Your primary location will be the
Central Library Branch , however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.
About the Department
The
Community Technology Center (CTC)
is the technology access and training hub for Denver Public Library and is located at the Central Library. The Central Library is currently under renovation and providing limited services on the first floor including 30 public access computers in the CTC. When the renovation is complete the CTC will return to the 4th floor and consist of two technology classrooms, two one-on-one consultation rooms, a digital media lab and makerspace, and a large public access computing area with 100+ computers. The CTC offers a wide variety of group and individual training opportunities on topics ranging from using a mouse to 3D printing and web development. The Central Library is located in downtown Denver and welcomes a wide variety of customers of all ages and backgrounds, and the CTC strives to create an inclusive environment for people to connect with and learn about technology. In a single shift, CTC staff might help someone create their first email address or record their own song. In addition to offering technology programs at the Central Library, CTC staff also offer tech training at other DPL branches and local community organizations.
MINIMUM QUALIFICATIONS:Education requirement: Bachelor's Degree in Library Science or a related field.Experience Requirement: NoneEducation/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
Please submit an application and resume at your earliest convenience in order to be considered for this role.About Everything Else
Job ProfileLA2397 Library Program AssociateTo view the full job profile including position specifications, physical demands, and probationary period, click here.
Position TypeUnlimited
Library Hiring Range$22.76 - $28.45
Starting Pay$22.76 - $28.45
AgencyDenver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
As a
Library Programming Associate
for the Central Library, you will create positive experiences for library customers by providing programming and outreach designed to educate and promote library technology usage to a wide variety of audiences. CTC customers include DPL priority populations: BIPOC, vulnerable youth, people who are digitally isolated, unemployed, unhoused, navigating mental and physical health, immigrants, refugees, and older adults. You'll provide excellent trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. Collaborate with CTC Supervisor and colleagues to ensure high-quality customer service including at busy public service desks, programming, community engagement, and outreach. Plan, design, implement, and evaluate programs and events on a regular basis for families and children of all ages. Develop and implement customer and staff technology training, instruction plans and materials. Act as a main point of contact for staff and customers seeking assistance with computers and technology, including staffing a busy public service desk and a community makerspace. Provide one-on-one and group training to customers and staff on the use of various types of technology, ranging from using a mouse to 3D printing and web development.
Travel around the Denver Metro area and other DPL branches in order to build and maintain community partnerships. Communicate effectively about issues and initiatives with customers, staff, and administration. Participate in relevant library committee work by leading meetings or contributing as a member. Work closely with the CTC Supervisor and provide backup and support for programming planned and hosted by the library when needed. Support other library functions as needed.
Your primary location will be the
Central Library Branch , however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.
About the Department
The
Community Technology Center (CTC)
is the technology access and training hub for Denver Public Library and is located at the Central Library. The Central Library is currently under renovation and providing limited services on the first floor including 30 public access computers in the CTC. When the renovation is complete the CTC will return to the 4th floor and consist of two technology classrooms, two one-on-one consultation rooms, a digital media lab and makerspace, and a large public access computing area with 100+ computers. The CTC offers a wide variety of group and individual training opportunities on topics ranging from using a mouse to 3D printing and web development. The Central Library is located in downtown Denver and welcomes a wide variety of customers of all ages and backgrounds, and the CTC strives to create an inclusive environment for people to connect with and learn about technology. In a single shift, CTC staff might help someone create their first email address or record their own song. In addition to offering technology programs at the Central Library, CTC staff also offer tech training at other DPL branches and local community organizations.
MINIMUM QUALIFICATIONS:Education requirement: Bachelor's Degree in Library Science or a related field.Experience Requirement: NoneEducation/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
Please submit an application and resume at your earliest convenience in order to be considered for this role.About Everything Else
Job ProfileLA2397 Library Program AssociateTo view the full job profile including position specifications, physical demands, and probationary period, click here.
Position TypeUnlimited
Library Hiring Range$22.76 - $28.45
Starting Pay$22.76 - $28.45
AgencyDenver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.