Lob
Senior Product Designer - Customer Experience
Lob, San Francisco, California, United States, 94199
[Full Time] Senior Product Designer - Customer Experience at Lob (United States)
The following information provides an overview of the skills, qualities, and qualifications needed for this role.Senior Product Designer - Customer ExperienceLob United States
Date Posted: 28 Jul, 2022
Work Location: San Francisco, United States
Salary Offered: Not Specified
Job Type: Full Time
Experience Required: 3+ years
Remote Work: Yes
Vacancies: 1 available
Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
As a Senior Product Designer within the Product team, you will have the unique opportunity to lead the design and experience of our web app that customers will use to send mail.
What you’ll do:
Design the UI & UX for new customer-facing product features within the Lob.com dashboard.
Partner closely with product, engineering, and business teams to find elegant, practical solutions to design challenges.
Contribute to discovery of new initiatives through research, competitor analysis, wireframes, user flows, etc. and help define the problem and solutions.
Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.
Work closely with engineers during implementation and review final deliverables with a sharp eye.
Ensure there’s consistency in design and continue dialing in Lob’s design system.
What we’re looking for:
5+ years of experience designing UI/UX for digital products with modern interfaces at a fast moving startup.
Proficiency with Figma, or willingness to quickly learn Figma, is a must.
A portfolio that demonstrates your experience in product thinking and previous UI/UX design for digital products.
A growth-minded designer who is constantly inspired and able to take feedback well.
A problem solver who is excited by new challenges and regularly comes up with new ideas that address users’ needs.
Ability to produce high quality sketches, wireframes, interactive prototypes, and pixel-perfect visual designs.
Excellent written, verbal, and storytelling skills.
Perks:
Health benefits for you and your dependent(s).
Unlimited vacation policy.
Wellness program.
Paid parental leave.
401K.
Paid volunteer time off.
Commuter & Parking benefits for those based out of our San Francisco office.
Free lunch, snacks, and dinner when working at our San Francisco office.
Dog-friendly San Francisco office.
Home-office setup and phone/internet stipend for remote workers.
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives.
About LobAutomates and simplifies direct mail and address verification.
Company Size: 51 - 250 People
Country: United States
Company Status: Actively Hiring
#J-18808-Ljbffr
The following information provides an overview of the skills, qualities, and qualifications needed for this role.Senior Product Designer - Customer ExperienceLob United States
Date Posted: 28 Jul, 2022
Work Location: San Francisco, United States
Salary Offered: Not Specified
Job Type: Full Time
Experience Required: 3+ years
Remote Work: Yes
Vacancies: 1 available
Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
As a Senior Product Designer within the Product team, you will have the unique opportunity to lead the design and experience of our web app that customers will use to send mail.
What you’ll do:
Design the UI & UX for new customer-facing product features within the Lob.com dashboard.
Partner closely with product, engineering, and business teams to find elegant, practical solutions to design challenges.
Contribute to discovery of new initiatives through research, competitor analysis, wireframes, user flows, etc. and help define the problem and solutions.
Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes.
Work closely with engineers during implementation and review final deliverables with a sharp eye.
Ensure there’s consistency in design and continue dialing in Lob’s design system.
What we’re looking for:
5+ years of experience designing UI/UX for digital products with modern interfaces at a fast moving startup.
Proficiency with Figma, or willingness to quickly learn Figma, is a must.
A portfolio that demonstrates your experience in product thinking and previous UI/UX design for digital products.
A growth-minded designer who is constantly inspired and able to take feedback well.
A problem solver who is excited by new challenges and regularly comes up with new ideas that address users’ needs.
Ability to produce high quality sketches, wireframes, interactive prototypes, and pixel-perfect visual designs.
Excellent written, verbal, and storytelling skills.
Perks:
Health benefits for you and your dependent(s).
Unlimited vacation policy.
Wellness program.
Paid parental leave.
401K.
Paid volunteer time off.
Commuter & Parking benefits for those based out of our San Francisco office.
Free lunch, snacks, and dinner when working at our San Francisco office.
Dog-friendly San Francisco office.
Home-office setup and phone/internet stipend for remote workers.
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives.
About LobAutomates and simplifies direct mail and address verification.
Company Size: 51 - 250 People
Country: United States
Company Status: Actively Hiring
#J-18808-Ljbffr