ROC Implementation and Management Inc.
Technical Writer & Editor: Level I, II, and III
ROC Implementation and Management Inc., Gaithersburg, Maryland, United States, 20878
Excellent new opportunities within one of our federal clients! Seeking an opportunity to build amazing client relationships and solve mission critical, strategic problems? We are ROCIMG, a consulting firm serving the federal government and commercial clients with a focus on strategy, transformation, program management, data analytics, technology and cybersecurity. We are a rising company with rich client experiences and great references. As we continue to grow our business, we are looking for Technical Writers to join our team.
The primary role of a Technical Writer is to support engagements by interviewing stakeholders, developing, editing and revising technical documentation for IT systems, driving the research and fact-gathering process, analyzing, and synthesizing findings, and developing deliverables for clients. This role also supports ROCIMG internal operations - marketing, business development and internal activities that are designed to advance the firm.
Level I Responsibilities, Education, and Experience Requirements
Consults and works with client teams, software engineers, and technical staff to obtain a general understanding of scientific and technical information, documentation content, and requirementsAnalyzes existing and potential content and suggests enhancements to content and its presentationWith minimal guidance, develops source material, diagrams, charts, and graphs that increase the user's understandingStandardizes content across document and briefing librariesDevelops high-quality documentation with minimal guidance that is easy-to-understand, easy to use, meets applicable standards, and meets the objectives and goals for the intended audienceCollect, organize and assimilate the information required for creation and preparation of documents, training materials, guides, proposals, and reportsPerform formatting and technical edits to engineering documentation, software documentation, manuals, reports, or any other documents or presentationsUtilize strong writing, editing, and communication skills to analyze and present complex information in a format that is easy to read and understandEdits completed written content for proper use of grammar, sentence structure, etc.Migrates documents from different tools and formats to comply with updated document formats, quality and style guides, and repositoriesRevises documents to remain current to the projects progressLevel I Formal Education, Certification, and Experience
Minimum 3 years technical writing and editing experience with a High School Diploma;
OR
a Bachelor's degree from an accredited college or university in English, Business or related discipline and with a minimum 1 year of technical writing and editing experience
Level II Responsibilities, Education, and Experience Requirements
All of Level I ResponsibilitiesWorks with teams to obtain an in-depth understanding of scientific and technical information, documentation content, and requirementsWith no guidance, develops diagrams, charts, and graphs that increase the user's understandingDevelops high-quality documentation with no guidance that is easy-to-understand, easy to use, meets applicable standards, and meets the objectives and goals for the intended audienceRevises documents to remain current to the progress of the projectWorking knowledge of Section 508 compliance requirementsDevelops content for digital delivery, e.g., electronic newslettersGuides team members and ensures tasks are completed on timeLevel II Formal Education, Certification, and Experience
4-6 years technical writing and editing experience with a High School Diploma;
OR
a Bachelor's degree from an accredited college or university in English, Business or related discipline and with 2-4 years of technical writing and editing experience
Level III Responsibilities, Education, and Experience Requirements
All of Level II ResponsibilitiesPossesses a thorough understanding of the scientific and technical subject matter, documentation content, and requirementsRecommends and develops content, diagrams, charts, and graphs that increase the user's understandingDevelops project status reports and manages project and project planLevel III Formal Education, Certification, and Experience
7+ years technical writing and editing experience with a High School Diploma;
OR
a Bachelor's degree from an accredited college or university in English, Business or related discipline and with 5+ years of technical writing and editing experienceExperience developing content for federal financial systemsExperience with the software development lifecycleExperience with recommending and developing a variety of technical documentation based on client needsExperience in leading or guiding more junior technical writers
Ideal Candidates Possess the Following QualitiesStrong attention to detail, organizational skills, and excellent communications skillsStrong working knowledge in Microsoft Office and excellent writing skillsExcellent oral and written communication skills, confidence, and a ‘can-do’ attitudeStrong computer skills (Adobe, Snagit, PowerPoint, MS Word)Working knowledge of Adobe RobohelpAble to understand clients’ needs and challenges and apply a creative and logical approach to identify solutionsComfortable working on multiple tasks concurrently and meeting deadlines, while maintaining focus in an environment with conflicting demandsStrong interpersonal skills with the ability to collaborate and work effectively in a team environment, able to build direct working relationships with ROCIMG and client teamsLocationGaithersburg, MD, HybridTravel to client site may be required a few times per year for this position
Additional RequirementsThis position requires successful completion of a background check and employment verificationThis position undergoes a suitability investigation which requires US Citizenship
BenefitsMedical, Rx, Dental & Vision InsuranceCompany Paid Time Off and Paid Holidays401(k) Retirement PlanSkills Development & CertificationsEmployee Referral Program
PIde97db2626ab-35216-35505980
The primary role of a Technical Writer is to support engagements by interviewing stakeholders, developing, editing and revising technical documentation for IT systems, driving the research and fact-gathering process, analyzing, and synthesizing findings, and developing deliverables for clients. This role also supports ROCIMG internal operations - marketing, business development and internal activities that are designed to advance the firm.
Level I Responsibilities, Education, and Experience Requirements
Consults and works with client teams, software engineers, and technical staff to obtain a general understanding of scientific and technical information, documentation content, and requirementsAnalyzes existing and potential content and suggests enhancements to content and its presentationWith minimal guidance, develops source material, diagrams, charts, and graphs that increase the user's understandingStandardizes content across document and briefing librariesDevelops high-quality documentation with minimal guidance that is easy-to-understand, easy to use, meets applicable standards, and meets the objectives and goals for the intended audienceCollect, organize and assimilate the information required for creation and preparation of documents, training materials, guides, proposals, and reportsPerform formatting and technical edits to engineering documentation, software documentation, manuals, reports, or any other documents or presentationsUtilize strong writing, editing, and communication skills to analyze and present complex information in a format that is easy to read and understandEdits completed written content for proper use of grammar, sentence structure, etc.Migrates documents from different tools and formats to comply with updated document formats, quality and style guides, and repositoriesRevises documents to remain current to the projects progressLevel I Formal Education, Certification, and Experience
Minimum 3 years technical writing and editing experience with a High School Diploma;
OR
a Bachelor's degree from an accredited college or university in English, Business or related discipline and with a minimum 1 year of technical writing and editing experience
Level II Responsibilities, Education, and Experience Requirements
All of Level I ResponsibilitiesWorks with teams to obtain an in-depth understanding of scientific and technical information, documentation content, and requirementsWith no guidance, develops diagrams, charts, and graphs that increase the user's understandingDevelops high-quality documentation with no guidance that is easy-to-understand, easy to use, meets applicable standards, and meets the objectives and goals for the intended audienceRevises documents to remain current to the progress of the projectWorking knowledge of Section 508 compliance requirementsDevelops content for digital delivery, e.g., electronic newslettersGuides team members and ensures tasks are completed on timeLevel II Formal Education, Certification, and Experience
4-6 years technical writing and editing experience with a High School Diploma;
OR
a Bachelor's degree from an accredited college or university in English, Business or related discipline and with 2-4 years of technical writing and editing experience
Level III Responsibilities, Education, and Experience Requirements
All of Level II ResponsibilitiesPossesses a thorough understanding of the scientific and technical subject matter, documentation content, and requirementsRecommends and develops content, diagrams, charts, and graphs that increase the user's understandingDevelops project status reports and manages project and project planLevel III Formal Education, Certification, and Experience
7+ years technical writing and editing experience with a High School Diploma;
OR
a Bachelor's degree from an accredited college or university in English, Business or related discipline and with 5+ years of technical writing and editing experienceExperience developing content for federal financial systemsExperience with the software development lifecycleExperience with recommending and developing a variety of technical documentation based on client needsExperience in leading or guiding more junior technical writers
Ideal Candidates Possess the Following QualitiesStrong attention to detail, organizational skills, and excellent communications skillsStrong working knowledge in Microsoft Office and excellent writing skillsExcellent oral and written communication skills, confidence, and a ‘can-do’ attitudeStrong computer skills (Adobe, Snagit, PowerPoint, MS Word)Working knowledge of Adobe RobohelpAble to understand clients’ needs and challenges and apply a creative and logical approach to identify solutionsComfortable working on multiple tasks concurrently and meeting deadlines, while maintaining focus in an environment with conflicting demandsStrong interpersonal skills with the ability to collaborate and work effectively in a team environment, able to build direct working relationships with ROCIMG and client teamsLocationGaithersburg, MD, HybridTravel to client site may be required a few times per year for this position
Additional RequirementsThis position requires successful completion of a background check and employment verificationThis position undergoes a suitability investigation which requires US Citizenship
BenefitsMedical, Rx, Dental & Vision InsuranceCompany Paid Time Off and Paid Holidays401(k) Retirement PlanSkills Development & CertificationsEmployee Referral Program
PIde97db2626ab-35216-35505980