RANR
Communications & Marketing Associate
RANR, Venice, Florida, United States, 34292
We connect local districts with the leading telecommunications technology available in our region. As an established yet continuously expanding firm, our strength lies in our ability to listen to the market and develop solutions for their changing needs.Communications & Marketing Associates lead our team in engagement, discovery, and solutions by engaging with community members and employing their problem-solving skills to provide the most knowledgeable customer service.Responsibilities of the Communications & Marketing Associate role:Initiate service education, customer acquisition, and sales process through direct contact with local community membersPrepare for consumer interactions through entry-level training and independent research on the network-managed services and capabilities in our local regionClarify current needs and wants with customers and determine their telecommunication solutions based on client offerings and capacitiesBuild and utilize relationships with client representatives to outsource customer inquiries that may need additional service informationConnect with management and other Communications & Marketing Associate team members to review client expectations, sales metrics, customer service results, and production goalsQualities of an Ideal Communications & Marketing Associate Candidate:Genuinely interested in problem-solving, creative thinking, and helping/servicing othersFeels comfortable asking questions to management or more senior members of the Communications, Customer Service or Sales teams during training and hands-on workHas primary knowledge of customer service, sales, communications, marketing, or businessCan achieve both individual and collaborative goals through time management, discipline, and organizationExhibits professional and personal communication skills, whether it is within the office or speaking with customersPlease be sure that all contact details are correct on your application, as our HR staff members will be looking to reach out to schedule interviews within the next 24-48 hours. Contact us if you have any questions!