Maple Hill Senior Living
Senior Living Sales & Marketing Director
Maple Hill Senior Living, Saint Paul, Minnesota, United States, 55117
Job Description
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.Maintains census goals and strategically markets for RM Management by leading tours, building/maintaining strong community relations and innovating/executing events.
Essential Functions (Including but not limited to the following)
• Manage marketing strategies to achieve occupancy and move-in goals, and close sales by assisting prospective clients, their families, and/or advisors in the decision-making process by understanding their needs and educating them on services.
• Proven success in building positive relationships and trust.
• Contact marketing sources to place advertisements, and develop and maintain move-in waiting lists.
• Accept and process reservation deposits and lead clients through the admissions and move-in process.
• Manage the daily intake of voicemail messages and coordinate communication efforts as necessary.
• Type client documentations, correspondences, contracts, memos and reports.
• Promptly response to client questions, complaints and service requests, and direct problems to supervisor as needed.
• Collaborates with supervisor on process improvement changes, participates during staff meetings, and provides feedback to employees as needed.
• Maintain accuracy and confidentiality of all paperwork regarding client data, billing information, and client assessment/evaluations.
• Responsible for operating with budget guidelines.
• Assist with other duties as assigned.
• Input information in RM Management CRM Tool.
Required Qualifications
• Minimum of two years marketing, sales and/or management experience.
• Able to work flexible hours, including occasional weekends and evenings.
• MN Driver’s License.
Preferred Qualifications
• Knowledge of federal, state, and local regulations and statues that pertain to home care.
• Expertise in working with senior client populations.
#J-18808-Ljbffr
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.Maintains census goals and strategically markets for RM Management by leading tours, building/maintaining strong community relations and innovating/executing events.
Essential Functions (Including but not limited to the following)
• Manage marketing strategies to achieve occupancy and move-in goals, and close sales by assisting prospective clients, their families, and/or advisors in the decision-making process by understanding their needs and educating them on services.
• Proven success in building positive relationships and trust.
• Contact marketing sources to place advertisements, and develop and maintain move-in waiting lists.
• Accept and process reservation deposits and lead clients through the admissions and move-in process.
• Manage the daily intake of voicemail messages and coordinate communication efforts as necessary.
• Type client documentations, correspondences, contracts, memos and reports.
• Promptly response to client questions, complaints and service requests, and direct problems to supervisor as needed.
• Collaborates with supervisor on process improvement changes, participates during staff meetings, and provides feedback to employees as needed.
• Maintain accuracy and confidentiality of all paperwork regarding client data, billing information, and client assessment/evaluations.
• Responsible for operating with budget guidelines.
• Assist with other duties as assigned.
• Input information in RM Management CRM Tool.
Required Qualifications
• Minimum of two years marketing, sales and/or management experience.
• Able to work flexible hours, including occasional weekends and evenings.
• MN Driver’s License.
Preferred Qualifications
• Knowledge of federal, state, and local regulations and statues that pertain to home care.
• Expertise in working with senior client populations.
#J-18808-Ljbffr