Coach
Temporary Sales Associate (Fashion Valley)
Coach, San Diego, California, United States, 92154
Temporary Sales Associate (Fashion Valley)
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Location:
92101, Southern California, United StatesReference Number:
778168900-73269Position Type:
PermanentCategory:
RetailJob Function:
Store - AssociateJob Description The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a positive, lasting impression.Responsibilities
SALES FLOOR:Understands organizational objectives and makes decisions that align with Company priorities.Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.Creates short- and long-term strategies to achieve personal metrics and performance goals.Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.Represents Coach as a brand ambassador.Demonstrates Coach’s Selling and Service expectations at all times.Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.Drives business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers.Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs.Attends to the unique and individual shopping needs of each customer.Follows up with customers consistently and genuinely to influence/close the sale.OPERATIONS:Ensures all daily tasks are completed without negatively impacting service or Coach standards.Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner.Maintains a clean and tidy selling floor at all times.Adheres to all applicable retail policies and procedures including POS, Operations, and Asset Protection procedures.Replenishes inventory on sales floor as needed.Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.Additional Requirements
Experience:
1-3 years of previous sales experience, preferably in a luxury retail service environment.Education:
High school diploma or equivalent; college degree preferred.Technical:
Knowledge of cash register systems, basic computer skills, utilize walkie talkie, understand and read price and product release sheets.Physical:
Ability to execute at a fast pace, communicate effectively with customers and team, maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.Schedule:
Ability to meet Coach Scheduling & Availability Expectations, including the ability to work a flexible schedule, including nights, weekends, and holidays.Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer.
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Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Location:
92101, Southern California, United StatesReference Number:
778168900-73269Position Type:
PermanentCategory:
RetailJob Function:
Store - AssociateJob Description The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a positive, lasting impression.Responsibilities
SALES FLOOR:Understands organizational objectives and makes decisions that align with Company priorities.Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.Creates short- and long-term strategies to achieve personal metrics and performance goals.Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.Represents Coach as a brand ambassador.Demonstrates Coach’s Selling and Service expectations at all times.Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.Drives business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers.Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs.Attends to the unique and individual shopping needs of each customer.Follows up with customers consistently and genuinely to influence/close the sale.OPERATIONS:Ensures all daily tasks are completed without negatively impacting service or Coach standards.Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner.Maintains a clean and tidy selling floor at all times.Adheres to all applicable retail policies and procedures including POS, Operations, and Asset Protection procedures.Replenishes inventory on sales floor as needed.Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.Additional Requirements
Experience:
1-3 years of previous sales experience, preferably in a luxury retail service environment.Education:
High school diploma or equivalent; college degree preferred.Technical:
Knowledge of cash register systems, basic computer skills, utilize walkie talkie, understand and read price and product release sheets.Physical:
Ability to execute at a fast pace, communicate effectively with customers and team, maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.Schedule:
Ability to meet Coach Scheduling & Availability Expectations, including the ability to work a flexible schedule, including nights, weekends, and holidays.Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer.
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