Scorpion Enterprises, LLC
Marketing Assistant, VIP
Scorpion Enterprises, LLC, Dallas, Texas, United States, 75215
About Us
Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.
About the Role
As the Marketing Assistant, you are responsible for supporting the Account Managers by completing reactive and proactive tasks. Your main objective as a Marketing Assistant is to meet client and team needs with exceptional turnaround time and attention to detail to ensure we're always providing clients with the best experience possible.What your success will look likeProfessionally communicate with clients via email/phoneSupport the Account Manager in the coordination and execution of requests in a timely mannerHandle intermediate tasks and resolve issues related to the client's website, social media, content, and marketing campaigns, with Account Manager assistance as needed, ensuring seamless execution and client satisfactionRefer moderate to complex issues to the appropriate escalation team(s)Coordinate requests for data, information, or anything else for the MM with internal stakeholders/teams, including Ranking, Advertising, Social, Content, Website Health, LSS, Global Support, Platform, Design, Tech, Delivery, Billing, and more.Send review requests on behalf of the clientUpload retained client lists and report findings to the Account Manager and/or clientCoordinate meetings for internal and external team members/clientsMaintain intermediate knowledge of vertical(s) and general marketing best practiceMonitor all client communications, promptly identifying any missed or pending items, and follow up with the Account Manager to ensure everything is addressed and nothing is overlookedWho you are and what you bring1+ years of professional work experienceWe highly encourage internal candidates with experience in the CMS, CSX, Fresh Desk, Platform, Scorpion App, SEMRush, ChatGPT, and Canva to apply, as familiarity with these tools is preferred.Ability to engage in professional correspondence with internal and external partnersExtraordinary attention to detailExpert ability to multi-task and stay composed in high-pressure situationsStrong critical thinking and problem-solving skillsAbility to effectively communicate with a sophisticated clienteleOur Scorpion Values
Winning Mindset:
When our clients win, we win.Genuine Care:
We only succeed when we are truly invested in our clients and each other.Unmatched Results:
We deliver more than expected-and then some-driving the best results and impacting lives.Constant Improvement:
We believe there is always a better way. We learn we ask "What if?" we build and then do it again.Unbeatable Teamwork:
We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.Our Benefits
We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy - today and tomorrow.100% employer-paid medical, dental, and vision insuranceFlexible paid time off, so you can rest, relax, and recharge away from workEmployee equity programPaid parental leavePaid cell phone and serviceRemote office allowanceProfessional development and development coursesRegular manager check-ins to drive performance and career growth through LatticeCompensation
We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.The base salary is $60,000, exclusive of fringe benefits or potential bonuses. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the base compensation mentioned above is the total salary availability for the role. Hiring above the range would not be typical to allow for future & continued salary growth.The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.
Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
Reasonable Accommodations
Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.
Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.
About the Role
As the Marketing Assistant, you are responsible for supporting the Account Managers by completing reactive and proactive tasks. Your main objective as a Marketing Assistant is to meet client and team needs with exceptional turnaround time and attention to detail to ensure we're always providing clients with the best experience possible.What your success will look likeProfessionally communicate with clients via email/phoneSupport the Account Manager in the coordination and execution of requests in a timely mannerHandle intermediate tasks and resolve issues related to the client's website, social media, content, and marketing campaigns, with Account Manager assistance as needed, ensuring seamless execution and client satisfactionRefer moderate to complex issues to the appropriate escalation team(s)Coordinate requests for data, information, or anything else for the MM with internal stakeholders/teams, including Ranking, Advertising, Social, Content, Website Health, LSS, Global Support, Platform, Design, Tech, Delivery, Billing, and more.Send review requests on behalf of the clientUpload retained client lists and report findings to the Account Manager and/or clientCoordinate meetings for internal and external team members/clientsMaintain intermediate knowledge of vertical(s) and general marketing best practiceMonitor all client communications, promptly identifying any missed or pending items, and follow up with the Account Manager to ensure everything is addressed and nothing is overlookedWho you are and what you bring1+ years of professional work experienceWe highly encourage internal candidates with experience in the CMS, CSX, Fresh Desk, Platform, Scorpion App, SEMRush, ChatGPT, and Canva to apply, as familiarity with these tools is preferred.Ability to engage in professional correspondence with internal and external partnersExtraordinary attention to detailExpert ability to multi-task and stay composed in high-pressure situationsStrong critical thinking and problem-solving skillsAbility to effectively communicate with a sophisticated clienteleOur Scorpion Values
Winning Mindset:
When our clients win, we win.Genuine Care:
We only succeed when we are truly invested in our clients and each other.Unmatched Results:
We deliver more than expected-and then some-driving the best results and impacting lives.Constant Improvement:
We believe there is always a better way. We learn we ask "What if?" we build and then do it again.Unbeatable Teamwork:
We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.Our Benefits
We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy - today and tomorrow.100% employer-paid medical, dental, and vision insuranceFlexible paid time off, so you can rest, relax, and recharge away from workEmployee equity programPaid parental leavePaid cell phone and serviceRemote office allowanceProfessional development and development coursesRegular manager check-ins to drive performance and career growth through LatticeCompensation
We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.The base salary is $60,000, exclusive of fringe benefits or potential bonuses. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the base compensation mentioned above is the total salary availability for the role. Hiring above the range would not be typical to allow for future & continued salary growth.The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.
Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
Reasonable Accommodations
Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.