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Insight Global

User Experience Researcher

Insight Global, Cary, North Carolina, United States, 27518


Requirements2-3 years of data analysis and reporting experience.2-3 years of experience using Tableau.2-3 years of experience writing data queries (SQL).Advanced experience with a survey creation platform (QuestionPro, Qualtrics)Proficient in data visualization and developing dashboards.Experience in writing detailed reports and presenting data findings/analysis.Strong in Excel or Google Sheets (vlookups, Pivot Tables).Preferred RequirementsBachelor's Degree in computer science, analytics, or related field.Background in mathematics and statistics.Experience writing Survey questions.Job FunctionsCreate surveys and trackers to support all products and initiativesDesign questions that do not bias respondentsUse best practice methodologies to produce actionable, accurate, andrepresentative data.Advanced, survey focused, data visualizations (Tableau, Excel, Sheets)Creating clear reports and dashboards based on surveys sent to players andusers of products.Data queries (HIVE, Snowflake, Tableau)Querying multiple types of databases and plugging data queries directly into toolslike Tableau are essential for this role. These skills will be used to target audiencesfor survey sends, pull in additional analytics to identify respondents, and allow foradvanced data visualizations.Report writing and presenting dataWriting detailed and understandable reports that will speak to a variety ofaudiencesPresenting data in meetings and providing additional relevant context whereapplicable.Act as backup for all functions of current data researchersProvide support to UX researchers on report creation that involves data visualization.Quickly pivot with new data to ensure a constant flow of player insights are output asupdated player survey data is received to ensure we are always reporting on timely andrelevant findings.Contribute to overall needs of the UXR team e.g. peer review, supporting other teamswith survey expertise, etc.Contribute survey expertise to assist others in the company with the creation of surveys.