Candidate Experience Spec

Job Summary

Job Summary

We are looking for an upbeat, energetic person who naturally goes above and beyond. The Candidate Experience Specialist will play a critical role in Altice's Talent Acquisition team supporting interview scheduling, travel coordination, pre-hire screenings and on-boarding logistics, while ensuring a best-in-class candidate experience throughout the recruitment lifecycle. Our ideal candidate is detail-oriented, successful at juggling multiple priorities, and possesses a strong customer/candidate focus.

Responsibilities

• Establish effective relationships within the recruitment team, internal stakeholders, and candidates to contribute to a seamless recruiting process
• Administer the candidate onboarding process, ensuring data accuracy and compliance in all communications and in maintaining the applicant tracking system (iCIMS)
• Ensuring signed paperwork is received in a timely manner, pre-hire screening initiation / tracking / communication, confirming accurate start dates, and compliance of onboarding paperwork
• Provide responsive and proactive customer service via phone, e-mail, etc.
• Take on ad hoc projects around candidate experience and data integrity
• Partner closely with the recruiting team to ensure correct procedures are always followed and operational risks are minimized
• Recommend process improvements to help create efficiencies

Qualifications

• Bachelor's degree (or equivalent experience) preferred
• Minimum 1 year experience in a recruiting department, preferably in a corporate, fast-paced, team environment
• Minimum 1 year experience with applicant tracking system such as iCIMS, Taleo, Workday, etc.
• Proficient knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
• Excellent time management, verbal and written communication, organizational, analytical and problem-solving skills required
• High level of professionalism and discretion in both internal and external interactions
• Strong work ethic and willingness to take ownership for wide-ranging responsibilities
• Understanding of OFCCP regulations preferred
• Key Skills and Abilities
• Demonstrated accountability for owning recruiting processes such as updating applicant system, requesting/tracking pre-hire screenings, coordinating candidate onboarding logistics, new hire paperwork, orientation coordination, etc.
• Exceptional at working in a fast-paced environment with demonstrated ability to manage time, juggle multiple competing tasks and demands, establishing priorities, and meeting deadlines
• Superior organizational skills with keen attention to detail and the ability to work autonomously
• High level of interpersonal skills to handle sensitive and confidential situations/information. This position continually requires demonstrated poise, tact and diplomacy.
• Highly responsive with a strong sense of urgency; comfortable interacting and communicating effectively (written and verbal) with stakeholders at all levels
• Problem solver; seeking to improve operating efficiencies
• Flexible team player; able to adapt to change and work in a high-volume environment without becoming easily overwhelmed