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Everlane

Visual Sales Part-Time Ambassador, Stanford

Everlane, Palo Alto, California, United States, 94306


At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That’s why we partner with ethical factories around the world. Work with high quality and more sustainably sourced materials. And share the true cost of every product we make. But there's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge.

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.The Ambassador role is responsible for bringing Everlane to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.As an Ambassador, you:Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectationsTakes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performanceFoster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bringTake accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and othersYour day to day:Leverage product knowledge to actively sell and style our products and offer fit adviceIntroduce and educate our customer about our Brand’s mission, values, and ethosHave a customer-first mindset when working with customersShow up to shifts on time with a can-do attitudeBe flexible through shift to work in multiple zones while effectively communicating with your teamProcess purchases, returns and exchangesKeep your store clean and tidy and maintain store presentationProcess, organize, and prepare inventoryRestock sales floor throughout the dayWe’d love to hear from you if you have:Experience in retail, sales or the service industryA passion for helping others and enjoys being part of a teamThe ability to multi-task and pivot quickly while working in a fast paced and ever changing environmentHave exceptional communication skills and are comfortable receiving feedbackAmbition to learn and grow from othersA fan of Everlane, our product, and our valuesWhat is expected of you:Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 poundsHave a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidaysMust regularly stand and move around all areas of the store and be accessible to customersThe fine print:You must be 16 years of age or older to apply for this role.At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The hourly pay range for this role is $19.00 - $21.00.Everlane is reacting to what retail will look like post Covid-19 so flexibility and resilience is key. Keeping a clean and organized space for everyone's health and safety will be a top priority in this role.

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