Jenn Nguyen and Friends
Senior Manager - Social, Content, and Community
Jenn Nguyen and Friends, Torrance, California, United States, 90504
Lead / Sr Manager, Social, Content, and Community
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Location:
Torrance, CA (Hybrid)
Who are we?
At Chemical Guys, we're more than a brand; we're a global community bound by a passion for car care. Renowned for our commitment to quality, innovation, and education, we've become a beacon for enthusiasts and professionals seeking to elevate their car care experience. As we continue to expand our reach and impact, we're searching for a Director of Social, Content, and Community to spearhead our digital presence, enrich our community engagement, and lead our brand into its next chapter of growth.
What's in it for you?
$90,000 to $140,000 annually
Medical, Dental, Vision, Life Insurance
401k with company match
FSA and short & long term disability
Bonus incentive plan
Flexible hours, generous PTO
An associate discount
This is a hybrid role - you will start 5 days onsite in Torrance and eventually move to 3-4 days.
What will you do?
The Lead/Senior Manager of Social, Content, and Community is a strategic and creative leadership role designed to bridge the gap between our brand and the vibrant community that surrounds it. This position is responsible for developing and executing an integrated digital strategy that encompasses content strategy/creation, creator/influencer partnerships, and general community building, with a significant focus on YouTube and other social media platforms. You'll play a pivotal role in shaping our online narrative, driving brand awareness, and fostering a loyal community.
Craft and implement a comprehensive digital strategy around organic social media (YouTube, TikTok, Instagram, Facebook, X), content creation, community engagement, brand voice, and creator/influencer partnerships.
Lead the charge in expanding our social media presence through innovative content strategies, channel optimizations, and community engagement tactics that resonate with new and existing audiences alike.
Oversee the production of compelling, high-quality content across all platforms, both paid and organic, that aligns with our brand's voice and values, driving creativity, strategic insights, and audience growth.
Cultivate relationships with influencers, creators, and brand ambassadors to build a robust community of advocates and collaborators who share our passion.
Partner closely with the brand partnerships team to create and/or leverage aspirational user-generated content while driving brand awareness.
Analyze performance metrics across all organic digital channels to refine and optimize our approach, ensuring we meet or exceed specific goals and KPIs.
Collaborate closely with marketing, sales, and product teams to ensure a cohesive and integrated brand experience for our community.
Manage and mentor a team of social media, content, and community professionals, fostering a culture of creativity, collaboration, and continuous learning and growth.
Monitor and engage with audiences in blogs and endemic platforms (Reddit, etc.).
Stay ahead of the curve on social media trends, digital content strategies, tools/technology, and community engagement practices, continuously exploring new opportunities for growth and innovation.
Oversee and manage planning, content calendars, reporting, and optimizations across all social platforms.
Oversee all third-party digital vendors including fee negotiations.
What will you need?
6-9 years of experience in social media management, content strategy, community building, and influencer/creator programs, particularly within YouTube and other social platforms.
Demonstrated success in developing and executing comprehensive digital strategies that drive engagement, growth, and community loyalty.
Exceptional storytelling and content creation skills, with the ability to craft messages that engage, inspire, and mobilize audiences.
Deep understanding of social media analytics, performance tracking, and algorithm optimization to inform strategic decisions.
Leadership experience with a track record of mentoring and developing teams, fostering an environment of innovation and high performance.
Passion for the automotive industry and car care, with an understanding of the community's values and interests.
Experience building and managing creator/influencer strategies and relationships.
Job Type:
Full-time
Pay:
$90,000.00 - $140,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Do you have experience demonstrating success in developing and executing comprehensive digital strategies that drive engagement, growth, and community loyalty?
What is your level of understanding of social media analytics, performance tracking, and algorithm optimization to inform strategic decisions?
What is the smallest and largest team you have managed?
How familiar are you with Chemical Guys products?
What is your experience building and managing creator/influencer strategies and relationships?
Please provide a link to your portfolio and/or any past work you would like to share.
Experience:
Social media marketing: 6 years (Required)
Content strategy: 6 years (Required)
Community building: 6 years (Required)
Influencer/creator programs: 6 years (Required)
Ability to Relocate:
Torrance, CA 90505: Relocate before starting work (Required)
Work Location:
Hybrid remote in Torrance, CA 90505
#J-18808-Ljbffr
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Location:
Torrance, CA (Hybrid)
Who are we?
At Chemical Guys, we're more than a brand; we're a global community bound by a passion for car care. Renowned for our commitment to quality, innovation, and education, we've become a beacon for enthusiasts and professionals seeking to elevate their car care experience. As we continue to expand our reach and impact, we're searching for a Director of Social, Content, and Community to spearhead our digital presence, enrich our community engagement, and lead our brand into its next chapter of growth.
What's in it for you?
$90,000 to $140,000 annually
Medical, Dental, Vision, Life Insurance
401k with company match
FSA and short & long term disability
Bonus incentive plan
Flexible hours, generous PTO
An associate discount
This is a hybrid role - you will start 5 days onsite in Torrance and eventually move to 3-4 days.
What will you do?
The Lead/Senior Manager of Social, Content, and Community is a strategic and creative leadership role designed to bridge the gap between our brand and the vibrant community that surrounds it. This position is responsible for developing and executing an integrated digital strategy that encompasses content strategy/creation, creator/influencer partnerships, and general community building, with a significant focus on YouTube and other social media platforms. You'll play a pivotal role in shaping our online narrative, driving brand awareness, and fostering a loyal community.
Craft and implement a comprehensive digital strategy around organic social media (YouTube, TikTok, Instagram, Facebook, X), content creation, community engagement, brand voice, and creator/influencer partnerships.
Lead the charge in expanding our social media presence through innovative content strategies, channel optimizations, and community engagement tactics that resonate with new and existing audiences alike.
Oversee the production of compelling, high-quality content across all platforms, both paid and organic, that aligns with our brand's voice and values, driving creativity, strategic insights, and audience growth.
Cultivate relationships with influencers, creators, and brand ambassadors to build a robust community of advocates and collaborators who share our passion.
Partner closely with the brand partnerships team to create and/or leverage aspirational user-generated content while driving brand awareness.
Analyze performance metrics across all organic digital channels to refine and optimize our approach, ensuring we meet or exceed specific goals and KPIs.
Collaborate closely with marketing, sales, and product teams to ensure a cohesive and integrated brand experience for our community.
Manage and mentor a team of social media, content, and community professionals, fostering a culture of creativity, collaboration, and continuous learning and growth.
Monitor and engage with audiences in blogs and endemic platforms (Reddit, etc.).
Stay ahead of the curve on social media trends, digital content strategies, tools/technology, and community engagement practices, continuously exploring new opportunities for growth and innovation.
Oversee and manage planning, content calendars, reporting, and optimizations across all social platforms.
Oversee all third-party digital vendors including fee negotiations.
What will you need?
6-9 years of experience in social media management, content strategy, community building, and influencer/creator programs, particularly within YouTube and other social platforms.
Demonstrated success in developing and executing comprehensive digital strategies that drive engagement, growth, and community loyalty.
Exceptional storytelling and content creation skills, with the ability to craft messages that engage, inspire, and mobilize audiences.
Deep understanding of social media analytics, performance tracking, and algorithm optimization to inform strategic decisions.
Leadership experience with a track record of mentoring and developing teams, fostering an environment of innovation and high performance.
Passion for the automotive industry and car care, with an understanding of the community's values and interests.
Experience building and managing creator/influencer strategies and relationships.
Job Type:
Full-time
Pay:
$90,000.00 - $140,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Do you have experience demonstrating success in developing and executing comprehensive digital strategies that drive engagement, growth, and community loyalty?
What is your level of understanding of social media analytics, performance tracking, and algorithm optimization to inform strategic decisions?
What is the smallest and largest team you have managed?
How familiar are you with Chemical Guys products?
What is your experience building and managing creator/influencer strategies and relationships?
Please provide a link to your portfolio and/or any past work you would like to share.
Experience:
Social media marketing: 6 years (Required)
Content strategy: 6 years (Required)
Community building: 6 years (Required)
Influencer/creator programs: 6 years (Required)
Ability to Relocate:
Torrance, CA 90505: Relocate before starting work (Required)
Work Location:
Hybrid remote in Torrance, CA 90505
#J-18808-Ljbffr