Utah Transit Authority
Flextrans Radio Control Coordinator
Utah Transit Authority, Salt Lake City, Utah, United States,
Utah Transit Authority
JOB SUMMARYDirect continuous communications, coordination, and facilitation of Flextrans bus operation, Lift Route Sector, and related support services to ensure ADA compliance, system safety, and reliability
including timely and efficient control of service provided to disabled customers. Make rapid, timely decisions that impact budget regarding most cost-effective use of current resources. Collect and distribute system-related data to all appropriate support departments.
MINIMUM QUALIFICATIONS
EXPERIENCE/EDUCATION/TRAINING•
High School Diploma or equivalent plus two years post-high school training or college education with emphasis on communications and/or business management, or related fields.•
Must have a valid Utah driver's license and be a safe driver with no more than 4 moving violations in the past three 3 years. Cannot have more than 1 violation of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years.
EXPERIENCE:Internal candidates : Three years of acceptable UTA work history, demonstrated knowledge of UTA systems, and knowledge of Operations Department policies and procedures.External candidates:
Three years successful dispatching experience.
KNOWLEDGE:•
Excellent verbal communication skills.•
Demonstrable speaking qualities over a two-way radio (i.e. clarity, intonation, conciseness, articulation).•
Interpersonal sensitivity, diplomacy, and tact, particularly under stressful conditions.•
Demonstrated problem solving and emotional control in a crisis situation using diplomacy and tact.•
Intermediate level skill in MS Word and Outlook & able to type at least 30 WPM. -
Preferred•
Skills in systems dispatching using computer-assisted, repeater-activated, two-way radio. -
Preferred
ABILITIES TO:•
Ability to gather information, set priorities, and make decisions.- OR -An equivalent combination of relevant education and experience.[UTA reserves the right to determine the equivalencies of education and experience]
THIS JOB REQUIRES REGULAR AND PREDICTABLE ATTENDANCE.
UTAs benefits package for full-time administrative employees includes:Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.10 paid holidays and two paid (2) floating holidays per year.Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.Training, development, and career advancement opportunities.Paid parental leave for birth, adoption, and child placement (after 12 months of employment).Free transit passes for employees, their spouses, and their dependent children.Employee assistance program
includes counseling, legal services, financial planning, etc.UTA Well
a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.Free on-site fitness facilities and discounted membership to VASA Fitness.For more information on UTAs Total Rewards benefits package, please visit:
https://jobs.jobvite.com/rideuta/#benefitsPay Rate: $26.923 to $32.212, Depending on ExperienceClose Date: Friday, September 20th, 2024 @ 5:59 PM MST
PM21
PI7742de1ea508-37448-35524873
JOB SUMMARYDirect continuous communications, coordination, and facilitation of Flextrans bus operation, Lift Route Sector, and related support services to ensure ADA compliance, system safety, and reliability
including timely and efficient control of service provided to disabled customers. Make rapid, timely decisions that impact budget regarding most cost-effective use of current resources. Collect and distribute system-related data to all appropriate support departments.
MINIMUM QUALIFICATIONS
EXPERIENCE/EDUCATION/TRAINING•
High School Diploma or equivalent plus two years post-high school training or college education with emphasis on communications and/or business management, or related fields.•
Must have a valid Utah driver's license and be a safe driver with no more than 4 moving violations in the past three 3 years. Cannot have more than 1 violation of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years.
EXPERIENCE:Internal candidates : Three years of acceptable UTA work history, demonstrated knowledge of UTA systems, and knowledge of Operations Department policies and procedures.External candidates:
Three years successful dispatching experience.
KNOWLEDGE:•
Excellent verbal communication skills.•
Demonstrable speaking qualities over a two-way radio (i.e. clarity, intonation, conciseness, articulation).•
Interpersonal sensitivity, diplomacy, and tact, particularly under stressful conditions.•
Demonstrated problem solving and emotional control in a crisis situation using diplomacy and tact.•
Intermediate level skill in MS Word and Outlook & able to type at least 30 WPM. -
Preferred•
Skills in systems dispatching using computer-assisted, repeater-activated, two-way radio. -
Preferred
ABILITIES TO:•
Ability to gather information, set priorities, and make decisions.- OR -An equivalent combination of relevant education and experience.[UTA reserves the right to determine the equivalencies of education and experience]
THIS JOB REQUIRES REGULAR AND PREDICTABLE ATTENDANCE.
UTAs benefits package for full-time administrative employees includes:Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.10 paid holidays and two paid (2) floating holidays per year.Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.Training, development, and career advancement opportunities.Paid parental leave for birth, adoption, and child placement (after 12 months of employment).Free transit passes for employees, their spouses, and their dependent children.Employee assistance program
includes counseling, legal services, financial planning, etc.UTA Well
a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.Free on-site fitness facilities and discounted membership to VASA Fitness.For more information on UTAs Total Rewards benefits package, please visit:
https://jobs.jobvite.com/rideuta/#benefitsPay Rate: $26.923 to $32.212, Depending on ExperienceClose Date: Friday, September 20th, 2024 @ 5:59 PM MST
PM21
PI7742de1ea508-37448-35524873