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The Fresh Market

Internal Communications Manager

The Fresh Market, Greensboro, North Carolina, us, 27497


The Fresh Market & You:Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service

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We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day

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We value teamwork and celebrate our successes as a team and will value your contribution!

Added Benefits for choosing The Fresh Market Team:

Team member discount up to 40%

Health, Dental & Vision insurance available for individual, spouse, partner, and family.

And much more!

401K contribution and match for part-time and full-time team members.

Personal time off and additional time off purchase plans available

About the Position:The Fresh Market currently has an opening for an Internal Communications Manager in our Store Support Center (099). The Internal Communcations Manager is responsible for developing and executing internal communication strategies that foster employee engagement, align teams with company goals, and strengthen organizational culture. Working closely with leadership, you will craft clear and compelling messages, manage communication channels, and drive initiatives that keep employees informed, inspired, and connected.

#LI-JM1 #LI-HYBRID

What You'll Do:

Develop and execute a strategic internal communication plan that supports the The Fresh Market's mission, vision, and values.

Implements and participates in the design of communication programs to support and reinforce organizational objectives and comply with regulations.

Ensures the accuracy of information distributed and standards using quality processes.

Craft compelling content for various internal platforms, including emails, newsletters, presentations, digital and print.

Ensures consistent messaging themes and effective content selections.

Play a key role in shaping and amplifying our employee value proposition (EVP).

Collaborate with senior leadership to communicate key initiatives, changes, and organizational updates.

Write, proof-read, and/or edit internal communications and send using appropriate communication delivery method. Ensure all communications are clear, consistent and aligned with our brand and company culture.

Excellent project management skills are a must, including ability to manage multiple projects, deliverables, or programs simultaneously.

Support change management communications for HR and organizational change initiatives.

Develop and maintain a content calendar for internal communications, ensuring timely and relevant information is shared with employees

Plan and execute internal communications/ activities linked to quarterly and annual meetings, i.e., Town Halls, etc.

Collaborate and partner with groups such as the Retail Communcations team and Business Resource Groups.

Develop best practices/KPIs to monitor and analyze the effectiveness of communication strategies. Provide regular recommendations to senior leadership based on communication metrics and employee feedback.

Perform other job-related duties as assigned.

Qualifications:At a minimum, you will need:

Bachelor’s Degree in Communications or related field of study; or any equivalent combination of relevant experience, training, and skills.

5+ years of internal corporate communications expereince.

Exceptional written communication skills.

Ability to work consistently and with a strong attention to detail.

Ability to work efficiently and effectively in a fast-paced, ever-changing environment.

Must possess a high level of interpersonal skills to work with executives and other leaders to present a positive image of the organization.

Ability to think critically and creatively to find solutions to problems and/or suggest improvements where appropriate.

Ability to be flexible and to quickly and seamlessly shift focus/attention to meet the needs of the business.

Knowledge of Microsoft Office Suite.

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer:Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.