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Digitas

Manager Commerce Media

Digitas, Chicago, Illinois, United States, 60290


Job Description

Interested in this role You can find all the relevant information in the description below.We’re looking for an outstanding

Manager

—someone who can win the hearts of clients, inspire junior staff, and skillfully juggle multiple pieces of business. This is an opportunity for a digital media star, with Retail Media Network experience, to actively drive performance for one of the largest brands on the planet. In this role, you can make a real difference in our clients’ business and our own.

Sound like you? Read on.

As Manager of Commerce Media, you’ll manage the strategic components within integrated RMN Search and Display campaigns. You will lead a team of Sr Analysts and Analysts within the Digitas Commerce Media team to establish performance metrics, report results, and foster client and vendor relationships. You’ll identify optimizations, support the build of client decks, and attend client meetings as the face of our digital media plans.

Most importantly, you must possess a strong inner drive to bring your RMN expertise across Amazon, Roundel, Walmart Connect, KPM, Instacart, Criteo, Citrus, and other key retailers’ search and display offerings to a growing team and enjoy working with some of the finest minds in the industry.

Day to day your role includes:

Serving as a primary contact for day-to-day clients

Developing and maintaining strong relationships with platform and publisher partners in the industry

Spearheading the development of search and display strategies and analyses for clients (e.g., keyword recommendation, day-parting, timing/scheduling strategy)

Supporting Associate Director in monthly QBR and MMM reporting deliverables

Overseeing Sr Analysts and Analysts and ensuring daily search campaign monitoring, optimization, reporting, and testing

Establishing and driving Retail Media activations best practices to assimilate across tactics and activations

Maintaining a level of quality assurance and accountability for delivering campaigns and executions with precision

Writing and delivering media strategies, and overseeing the translation of these strategies into final media recommendations to be presented to clients

Ensuring that media deliverables meet and align with client goals and objectives

Leading retailer and vendor RFPs, with attention to audience targeting strategy and use of best practices

Overseeing performance forecasts, budget allocations, and providing data-based rationale for these recommendations

Prioritizing teamwork and delegating responsibilities

Providing creative solutions to client challenges

Understanding big picture implications and how insights can be applied in other programs and environments

Understanding and explaining attribution model across retail search partners

Fostering relationships with internal teams (Strategy, Data & Analytics, and other capabilities) and external teams while managing multiple client stakeholders

Developing and maintaining quality control procedures for campaign implementations

Understanding and effectively communicating our value proposition, technology, and processes as related to the growth of current and prospective agency accounts

Adopting established account management standards and program management best practices, but continuing to find process improvements

Planning, organizing, and managing all aspects of meetings, from scheduling, developing agendas, leading calls to follow-up

Participating in regular sessions to share and learn new strategies for optimizing and enhancing campaign performance

Active knowledge sharing with capability and broader agency

Embracing and encouraging a culture based on teamwork, collaboration, and intellectual curiosity

Contributing to Commerce COE to support capability development across the agency

Assisting in the development and documentation of best practices for improving communication and collaboration within the team and the group

Qualifications:

A four-year degree and 5 to 7 years of digital media experience

Prior experience managing direct report(s) preferred

Strong familiarity with retail media search and display activations and platform capabilities. A clear understanding of media planning and buying process (multi-channel knowledge and Criteo, Citrus, Instacart, Target, Amazon, Walmart, Kroger, etc. search or display experience preferred)

In-depth understanding of media planning and programmatic buying, and familiarity with The Trade Desk or similar buying platforms

Knowledge of DSP platforms and active campaign optimization experience

Keen attention to detail and an analytical approach to achieving objectives

Understanding and experience with campaign automation tools (i.e., Skai (Kenshoo), Pacvue)

Solid quantitative and research skills, and proven data interpretation capability

Fluency with Microsoft Office (Word, PowerPoint, Excel).

Excellent client presence and ability to lead discussions with internal and external leadership

Strong ability to understand client objectives and how they translate into search and media strategies

Excellent communication and writing skills—you’re poised, precise, and above all, kind when relating to others

Willingness to travel as needed – you’re open to new places, new faces, and new ideas

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