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NICHOLS COLLEGE

Deputy Director of Justice Initiatives & Court User Experience

NICHOLS COLLEGE, Dudley, Massachusetts, us, 01571


Deputy Director of Justice Initiatives & Court User Experience

Recruitment began on August 28, 2024

Please make sure you read the following details carefully before making any applications.Expires September 4, 2024Full-Time Job - Exploring General Business & BeyondDepartmental Mission Statement:

The Office of Access, Diversity and Fairness (“OADF”) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment.The Office of Access to Justice and the Court User Experience is primarily tasked with supporting the Trial Court by partnering with community and local organizations as well as departments and actors across the Trial Court to assess the user experience and use findings to create, implement and assess programs and initiatives to make continuous improvement focusing on improving said experience for the benefit of the Trial Court users.Position Summary:

Working in the Office of Access to Justice, the Deputy Director of Justice Initiatives & Court User Experience is responsible for assisting the Director of Justice Initiatives & Court User Experience to lead a variety of programs and initiatives for the Office of Access, Diversity and Fairness. The Deputy Director will support the Director by assisting with monitoring and supporting fidelity related to supporting access, diversity, and fairness in the Trial Court, including tracking projects from initiation to completion and ensuring projects are proceeding as designed and on schedule.Duties:Develop, enhance and devise metrics for measuring the progress of access to justice and DEI-related programs and initiatives aimed at court users.Deliver training, papers and useful information pertaining to access to justice initiatives through various modalities, including online, in-person conferences, and blended learning programs.Monitor national trends and best practices related to access to justice and DEI.Assist in leading access to justice and DEI programming and education, ensuring responsive programming that fosters a supportive environment for a diverse population of court users of Trial Court services across the Commonwealth.Create detailed project proposals and implementation plans.Manage multiple concurrent projects independently, ensuring deadlines are met.Participate in various committees focused on improving access to justice for court users.Provide regular reports on progress towards goals, including quarterly and year-end reports to the Director and other departments as directed.Assist with annual strategic plans, access to justice reports, diversity reports, and Office of Access to Justice and Court User Experience departmental needs to identify focus areas for growth and expansion.Develop content and analyses for project deliverables and meetings.Perform other related job duties as needed.Job Competencies:

All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:Ethics and ValuesMissionApplied KnowledgeProblem SolvingCustomer ServicePerformance MeasurementCommitment to DiversityCollaborationContinuous LearningMinimum Requirements:

The ideal candidate will be a dynamic leader with a strong background in working with court users in various capacities, on DEI initiatives, and on strategic planning. This role requires excellent communication, collaboration, and project management skills to effectively advance access to justice and DEI goals within the Trial Court.Education, Skills and Experience:Demonstrated commitment to protecting and promoting the rights of people who are representative of Trial Court employees and users.Juris Doctor or a graduate degree and 6 years’ of relevant work experience.Strong commitment to cultivating a diverse and inclusive community.Experience delivering engaging presentations to large audiences.Project management experience, including leading teams from project conception to completion.Strong communication skills.Demonstrated experience leading meetings and workshops.Working knowledge of ADA compliance and practices, strongly encouraged.Employment with the Trial Court is contingent upon passage of a criminal record check.

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