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Genesis10

User Experience Researcher

Genesis10, Chicago, Illinois, United States, 60290


Genesis10 is seeking a User Experience Researcher for a contract with our financial client. 100% Remote.

Key Responsibilities:Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviorsUnderstand stakeholder research needs and identify the right research methodologies to address themFully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcherDevelop UX Research artifacts including proposals, moderator's guides, and results summariesSynthesize research findings elegantly and efficientlyIdentify unmet research opportunities that can add value and efficiently execute themRecruit and maintain lists of targeted research participants from internal and external sourcesServe as a source of user knowledge for the organization

Required Basic Qualifications:

Skilled qual researcher with working knowledge of quant research; research experience using human-centered design/product development frameworks; storytelling and creating compelling deliverables2+ years of experience conducting formal researchMaster's Degree or higher in HCI, psychology, human factors, social science, or a related field,Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveysAn obsession with understanding how to make amazing experiences for human beingsExperience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com, or other toolsExperience with Qualtrics, SurveyMonkey, or other survey platformsWillingness to challenge the status quo when it comes to addressing the needs of usersEnthusiasm in ambiguity and uncertaintyComfort operating autonomously

Nice To Have

UX research experience with employees; experience researching self-service designs and solutions; experience with journey mapping and/or service blueprinting

We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF)

Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.